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User Role Editor
all user roles aside from admin are broken (9 posts)

  1. epppress
    Member
    Posted 3 months ago #

    We added this plug in to our site and activated it, and now no one but the admin can access the dashboard. We've tried deactivating and removing the plug in, but users who are Editors, for example, cannot get to the dashboard. When they click the button to take them to the dashboard the site page simply reloads. Please help. Thank you.

    https://wordpress.org/plugins/user-role-editor/

  2. Vladimir Garagulya
    Member
    Plugin Author

    Posted 3 months ago #

    Hi,

    Did you edit any Role with URE after its activation?
    Show me screenshot of 'Editor' role.

    Regards,
    Vladimir.

  3. epppress
    Member
    Posted 3 months ago #

    We did try to edit roles with URE and we also tried the RESET feature. Essentially, all the admin bars aside from the actual ADMIN role are broken -- clicking on them simply reloads the current site page.

    screenshot:
    http://imgur.com/gDQH1PU

  4. frontdesk
    Member
    Posted 3 months ago #

    I have similar problems on WP 3.9. I installed the plugin and blacklisted all user roles except the EDITOR role.

    When I login as EDITOR it shows the black admin tool bar BUT I cannot access the Dashboard. And even if I go directly to /wp-admin/ it simply redirects to my redirect page.

    It does not affect (correctly) the ADMIN role since I can still login as ADMIN and access the Dashboard.

  5. epppress
    Member
    Posted 3 months ago #

    That sounds exactly like the problem we are having here.

  6. frontdesk
    Member
    Posted 3 months ago #

    Nevermind. Upon further review I discovered that another plugin that was previously installed called REMOVE DASHBOARD ACCESS (RDA) was disabling access to Dashboard for any user with an EDITOR role. When I had added the user with EDITOR role (the first one for this system) I had neglected to account for EDITOR in the RDA plugin settings, so USER ROLE EDIT OR was not to blame.

  7. epppress
    Member
    Posted 3 months ago #

    Our trouble remains. We haven't used REMOVE DASHBOARD ACCESS, only USER ROLE EDITOR. Please advise. thanks.

  8. epppress
    Member
    Posted 3 months ago #

    Nevermind -- ours was being caused by a problem with the Forum we are using. Fixed it now thanks.

  9. Vladimir Garagulya
    Member
    Plugin Author

    Posted 3 months ago #

    Thanks for the information that your troubles were successfully resolved.

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