All plugin updates fail

  • ontour

    (@ontour)


    9 years, 8 months ago

    Five or six of my plugins have updates, but each fail when trying to update them with a message “could not copy …” and a filename. There was a core update too, and the only way I could install that was to disable all plugins, then run the core update.

    Steps I’ve tried to resolve it:
    Tried disabling all plugins EXCEPT those for updates, but updates still won’t install;
    Disabling ALL plugins, but updates still won’t install;
    Disabling ALL plugins, then enabling just one that needs updating, but update still won’t install.

    Dunno what to try next! 😉

Viewing 9 replies - 1 through 9 (of 9 total)
  • Matthew

    (@kidsguide)

    9 years, 8 months ago

    Is your site out of memory?

    Thread Starter ontour

    (@ontour)

    9 years, 8 months ago

    There’s no visual indication it is, no. I also tried changing the theme, but with the same results 🙁

    Matthew

    (@kidsguide)

    9 years, 8 months ago

    do you have a backup if the site before this happened?

    Thread Starter ontour

    (@ontour)

    9 years, 8 months ago

    All my backups from the last four or five months show file sizes of 0kb now that I’ve looked at them, so something was obviously amiss a while ago and I hadn’t noticed the empty backups

    Matthew

    (@kidsguide)

    9 years, 8 months ago

    When did you notice this error? Did you make any big changes before the error happened?

    Thread Starter ontour

    (@ontour)

    9 years, 8 months ago

    I honestly can’t say when it occurred – I noticed a problem last week when WordFence sent an automated email to say I had an out of date plugin and logged in to update it. Didn’t have time to investigate then but had a look today with the steps above which I thought would cure it.
    I did a large rebuild of the site early this year, but not sure if that coincided with this

    Matthew

    (@kidsguide)

    9 years, 8 months ago

    Have you tried deleting some plugins?

    Thread Starter ontour

    (@ontour)

    9 years, 8 months ago

    No, I have to admit I haven’t tried that! I can’t think what criteria to use to delete them though.

    kmessinger

    (@kmessinger)

    9 years, 8 months ago

    Try posting at https://wordpress.org/support/plugin/wordfence

Viewing 9 replies - 1 through 9 (of 9 total)
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