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[resolved] All plugin settings unable to access (8 posts)

  1. Scott Grayban
    Member
    Posted 2 years ago #

    I have the craziest thing going on and I can't make head or tails of it.

    I have a bunch of clients that upgraded to 3.3.1 and a lot of them can't access any of their plugin settings.

    The craziest thing is that so far there isn't any one thing in common here.

    6 of them use the same theme but 4 of them can access the plugins while the other 2 can't.

    12 of them use the default theme but 3 can't edit any plugin settings.

    1 client has 2 identical blogs yet one works just fine while the other doesn't.

    I have no clue how to help them at this point.

  2. kepners
    Member
    Posted 2 years ago #

    this isnt a help but i have the same widget issue as will as the popup side bar tab menus are now not working... aswell as uploading. I am sure its to do with the script used to power these functions not working correctly

  3. Scott Grayban
    Member
    Posted 2 years ago #

    There is something very wrong with 3.3.1 - someone made a big coding mistake and has caused a cascade of bugs.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

  5. Scott Grayban
    Member
    Posted 2 years ago #

    Been there done that. Moved plugins, changed theme to default restored plugins same results.... then I just disabled all plugins and enabled one at a time --- 2 hours later no matter the order I enabled nothing worked. Even the default plugins didn't allow access.

    I downgraded to 3.2.1 and all was fine again.

    3.3.1 has issues and I will tell all my clients to stay at 3.2.1 version until the WP developers find out who broke their code.

  6. Scott Grayban
    Member
    Posted 2 years ago #

    I have finally figured this out and I hope this helps others with the same issue.

    If your hosting company allows you to manage your own php.ini and type wrapper.. cgi or fcgi .. use fcgi and make sure that cgi.fix_pathinfo = On is set.

    Everything worked perfectly for me after making this change.

    This should be added to the http://wordpress.org/support/topic/troubleshooting-wordpress-33-master-list

    Now how do I edit this title and add resolved ?

  7. esmi
    Forum Moderator
    Posted 2 years ago #

    Not sure if that is specific to 3.3.1

  8. Scott Grayban
    Member
    Posted 2 years ago #

    It might not be so if anyone has the same issue with previous versions they should check for this.

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