• I just updated to v2 of NextGen Gallery, and now all new albums won’t show thumbnail images. The HTML shows that it’s trying to get the image from /nextgen-image/ directory which doesn’t exist, and I can’t find anywhere in the settings to change this! Via FTP I can see that all my galleries are in the default location and have child “thumbs” directories with valid thumbnails in them, but I can’t get the plugin to use them. See the site http://www.cfl.in/photos/ for details.

    I’ve seen people talk about editing the code for a work-around (which I can do) but I don’t want to have to keep doing these changes every time the plugin gets updated.

    Also, there doesn’t seem to be any easy way to search the support forums here within a specific plugin – you have to search the whole forum. This is crazy, and it usually turns up results from 4 years ago which is a totally different version. It’d be so much easier if you could create sub-forums here on WP.org (likely a big change), but otherwise start your own forum and have a specific place to talk about all these new issues with v2 so that we can easily search and find answers – here I’m sure you’re getting the same questions over and over and over…. Just my 2 cents.

    http://wordpress.org/plugins/nextgen-gallery/

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  • Plugin Contributor photocrati

    (@photocrati)

    @swift – Could you submit a Bug Report (http://www.nextgen-gallery.com/report-bug/) on this issue. We may have a “fix” but will need to get a closer look at your site.

    We may need to get log in credentials and FTP credentials for the WordPress installation as well, please include those with the Bug Report.

    Thanks!

    – Cais.

    Thread Starter swift

    (@swift)

    Just submitted the bug-report. I’m not really comfortable giving out login credentials as this is a production site, however I’m happy to try any code changes etc. suggested. The site doesn’t have any modifications to the plugin and I’m not running any other gallery or image plugins that would interfere, so it’s got to be in NextGEN itself.

Viewing 2 replies - 1 through 2 (of 2 total)
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