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NextGEN Gallery
[resolved] Album Does Not Display (4 posts)

  1. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    This thread is referring to ALBUMS not displaying on page, NOT galleries within albums not displaying. Please check the following:

    - Do you have Jetpack installed, if so, does deactivating the plugin resolve this issue?
    - Have you tried installing our latest Beta? [Get Beta Here]. Does the Beta fix the issue?

    If trying the above still does not resolve this issue, please provide the following information:

    - WordPress up to date?
    - NextGEN up to date?

    (please confirm the following, with your server host tech) :
    - MySQL up to date (5.2.4)?
    - PHP up to date (5.0)?
    - The mod_rewrite Apache module activated?
    - PHP Safe Mode OFF?

    and if you're willing to share:
    - Who are you hosted with?
    - What theme are you running?
    - Which plugins do you have installed and activated?
    - Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? (*be sure to clear your browser cache and reload your site after deactivating)

    We will likely have a fix for this in our next upgrade, but to be sure we do - we'll need as much information as possible from those of you who are experiencing this bug.

    *Please do not post unrelated issues in this thread. This thread is specifically for the error of ALBUMS not displaying on page.

    Thanks!

    http://wordpress.org/extend/plugins/nextgen-gallery/

  2. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    This issue should be resolved in our most recent upgrade v1.9.11 now available for download and install!

  3. cmckenna
    Member
    Posted 1 year ago #

    I may have commented on this in the other thread, but I need help getting my galleries in Photocrati to work. They used to work, until I upgraded to WP 3.5.2 they any new gallery and change to an existing gallery ceased to work. I even changed hosts (from godaddy to BlueHost) and nothing is working.

    Can anyone help me please?

    http://www.chrismckennaphotography.com

    Thanks.

  4. DoubleSixx
    Member
    Posted 1 year ago #

    @cmckenna

    Hopefully you backed up your database. I think you'd need to export that from the old host and import to resolve your problem.

    Good luck.

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