WordPress.org

Ready to get started?Download WordPress

Forums

IvyCat AJAX Testimonials
Ajax on, testimonials not rotating (5 posts)

  1. jhguynn
    Member
    Posted 1 year ago #

    My first impression of this plugin is that it's fantastic! Unfortunately, everything works as expected, except the testimonials don't rotate. Upon page load, I see the first testimonial, but no rotation to the next. Page reload yields the very same testimonial as before.

    Here's the page in question:
    http://www.expressmerchantapplication.com/easy-video-suite/

    Here's the shortcode I used:
    [ic_do_testimonials ajax_on='yes' group='dual-comm-terminal' speed='3000']

    FYI: the 'dual-comm-terminal' group has two testimonials.

    Thanks for your help.

    http://wordpress.org/extend/plugins/ivycat-ajax-testimonials/

  2. Eric Amundson
    Volunteer Moderator
    Plugin Author

    Posted 1 year ago #

    Howdy jhguynn,

    Okay, lets see . . .

    Here's what I'd try:

    1. Double-check your category slug under WP Admin > Testimonials > Testimonial Groups to make sure it's exactly as you listed it: dual-comm-terminal
    2. Simplify your shortcode to read: [ic_do_testimonials group='dual-comm-terminal' speed='3000'] - AJAX is on by default, so no need to specify.

    Let me know what you find out.

  3. jhguynn
    Member
    Posted 1 year ago #

    Eric:

    When I entered the two testimonial posts for dual comm terminal, I had already created the group "dual comm terminal", which yielded the group slug dual-comm-terminal. I never created any categories under WP Admin > Posts > Categories, because I wasn't aware that was necessary. This isn't among the instructions listed here: http://wordpress.org/plugins/ivycat-ajax-testimonials/installation/

    Is it necessary? This might prove inconvenient, since I don't want the testimonial group names as "categories" to show up among all the other categories form my WP site.

    When I go to the testimonial post itself (Testimonials > All Testimonials > post), I see a drop down to associate the testimonial with a group (i.e. dual-comm-terminal), but not with a category. How would I even make that association if I wanted to do so?

    FYI: I added the code ajax_on='yes' only to be sure it was on (and rotating the testimonials). After removing it, same result: no rotation.

    I'd appreciate some clarification about associating the testimonial post with categories -vs- groups.

    Thanks!

  4. Eric Amundson
    Volunteer Moderator
    Plugin Author

    Posted 1 year ago #

    Hey jhguynn,

    When I entered the two testimonial posts for dual comm terminal, I had already created the group "dual comm terminal", which yielded the group slug dual-comm-terminal. I never created any categories under WP Admin > Posts > Categories, because I wasn't aware that was necessary. This isn't among the instructions listed here: http://wordpress.org/plugins/ivycat-ajax-testimonials/installation/

    Is it necessary? This might prove inconvenient, since I don't want the testimonial group names as "categories" to show up among all the other categories form my WP site.

    I completely flubbed here. It should be under WP Admin > Testimonials > Testimonial Groups. There's no need to setup categories under posts.

    I'll modify the original response so it's accurate.

  5. Eric Amundson
    Volunteer Moderator
    Plugin Author

    Posted 1 year ago #

    jhguynn, here are a few other things to try:

    1. Try creating another testimonial group and assigning a few testimonials to it and see if it rotates.
    2. Verify that you can pull the testimonials in a list by using: [ic_do_testimonials group='dual-comm-terminal' display='list'] - if so, and you've got multiple categories, you'll know the plugin is pulling correctly from the category
    3. To determine if there's a plugin conflict, you can disable all but the testimonials plugin to see if it rotates. If so, re-enable the plugins one-by-one until it breaks.
    4. To determine if there's a theme conflict, you can switch temporarily to a default theme like Twenty Eleven or Twenty Twelve.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic