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[resolved] After upgrade of WP and WP Ecommerce product page is messed up (16 posts)

  1. techcarellc
    Member
    Posted 4 months ago #

    Hi there
    We were long overdue for some upgrades. I duplicated our site and upgraded wordpress and wp ecommerce. The product page is now a total mess.

    This is what is should look like: http://www.olafoods.com/products-page/
    Here is what it looks like now: http://www.techcarellc.com/devarea/olafoods/products-page/

    Are there other updates/changes I need to make?
    Thanks!
    JC

    https://wordpress.org/plugins/wp-e-commerce/

  2. attonconrad
    Member
    Posted 4 months ago #

    notice your page is working now, appreciate knowing your solution as i have the same issue. Thanks in advance!

    http://www.atton.co/purchase/

  3. Justin Sainton
    Member
    Plugin Author

    Posted 4 months ago #

    It looks like you somehow were on grid view before and are now on the default view. Should be a simple check of your settings under Settings > Store > Presentation to confirm

  4. nadworks
    Member
    Posted 3 months ago #

    Justin, I am puzzled why you guys - after over a year of this issue not only having been reported via bug reports, but also been reported together with a solid solution - have not been bothered to include it in a release. It's interesting to me that you rather disgruntle users and allow for their pages to break after upgrades, than simply fix this annoying issue.

    It happens to me each time I upgrade, and each time I have to manually edit the core files to fix it:

    Shortcodes ignore the custom category view that comes with Gold Cart. Everything reverts back to default view.

    THE SOLUTION:

    Go to
    /wp-content/plugins/wp-e-commerce/wpsc-components/theme-engine-v1/helpers/page.php

    ...and find (around line 508)

    $saved_display = wpsc_get_customer_meta( 'display_type' );
    $display_type  = ! empty( $saved_display ) ? $saved_display : wpsc_check_display_type();

    replace it with

    //$saved_display = wpsc_get_customer_meta( 'display_type' );
    //$display_type  = ! empty( $saved_display ) ? $saved_display : wpsc_check_display_type();
    if ( isset( $_SESSION['wpsc_display_type'] ) )
    $display_type = $_SESSION['wpsc_display_type'];

    That's it.

    It has been part of the bug reports on (I think) Github for over a year, accepted by the developers and many users. But nobody seems to be keen to implement and release it.

  5. Justin Sainton
    Member
    Plugin Author

    Posted 3 months ago #

    Hi nadworks,

    If you've been following our development, you'll note that we just released a beta version of our 3.8.14 release, which includes a fix for this. Your solution would actually not work, as we no longer use $_SESSION variables.

    I'd encourage you to go read our beta post and give the beta release a try.

    Also, if you look at your GitHub notifications, you'll see that 3-4 months ago, we asked you to test the fix that we implemented and never heard back from you.

    https://github.com/wp-e-commerce/WP-e-Commerce/issues/322

  6. nadworks
    Member
    Posted 3 months ago #

    Thanks, Justin.

    I have not knowingly received anything from GitHub inviting me to test the improvements. Apologies for appearing desinterested. I am not actively following your developments but would be more than happy to receive updates. If you are running a mailing list for your users, I'd be happy to subscribe.

    Here, I was simply responding to yet another user on this forum with this very problem that I have been having for over a year. FYI the solution above still works well. I have just implemented it on the latest version I am running (WPeC 3.8.13.4 and Gold Cart 2.9.7.7). My pages break without this little hack.

    Glad you have fixed it. Looking forward to installing the official release as soon as it becomes available. I'm not a great fan of WPeC Betas - have had some bad awakenings in the past.

  7. Justin Sainton
    Member
    Plugin Author

    Posted 3 months ago #

    No problem, thanks nadworks. The next release of WPeC and Gold Cart (due next week) should have this issue resolved.

  8. techcarellc
    Member
    Posted 3 months ago #

    Hi, I am ramping up on your ecommerce plugin. So our product page is still a mess if you look here: http://www.techcarellc.com/devarea/olafoods/products-page/chocolate-banana-chip/ola-chocolate-banana-chip/

    It should look like this: http://www.olafoods.com/products-page/chocolate-banana-chip/ola-chocolate-banana-chip/

    Next, on the main product page, the css seems to be not correct - where do you keep your css? It should look like this: http://www.olafoods.com/products-page/

    and instead it looks like this: http://www.techcarellc.com/devarea/olafoods/products-page/ with boxes and shadows and the photos don't even fit.

    I updated to your beta version and disabled all plugins that I could in case there was a conflict. Thanks for your help.
    Jennifer

  9. Justin Sainton
    Member
    Plugin Author

    Posted 3 months ago #

    Hi techcarellc,

    Are you using Gold Cart? And have you checked your Presentation Settings to ensure Grid View is active?

    If your issue here is the same as what nadworks mentioned above, it is fixed in the latest build of WPeC and Gold Cart.

  10. Justin Sainton
    Member
    Plugin Author

    Posted 3 months ago #

    Though, actually, looking at your link, it looks like you are using Grid View - so it may be a totally different issue.

    It just seems like the CSS on one site is different than the CSS on the other site. Seems like a theme issue?

  11. techcarellc
    Member
    Posted 3 months ago #

    Thank you Justin for responding! We are using Grid View.

    I think that the css is messed up but where does wp ecommerce store all the css files?

    What I did was duplicate the site
    Upgrade wordpress and all plugins

    Then it was all broken. I did not touch the theme. So, the css must be somewhere else? I am unfamiliar with wp ecommerce so if I could be directed to that location, maybe i can copy all the settings back and it will look normal again!

    thanks!

  12. k80skinner
    Member
    Posted 3 months ago #

    Hi,

    So i assume that this is an issue with WP e-commerce, on the products page there's a code that keeps showing up that won't go away

    bre_add_to_home_carousel:
    bre_carousel_external_link:
    bre_carousel_link:
    bre_carousel_slogan:
    bre_carousel_title:

    At the bottom of the products page, there is a place to delete these but once i save they just come back and i can't get it to go away. I've tried looking in the code to find the source but I can't find that either.
    Here's the link to the site but **PLEASE NOTE** this is just a student site for a class grade, this is NOT an actual site
    http://www.specsticks.com/products-page/animals/animals/

  13. Edward
    Member
    Plugin Author

    Posted 3 months ago #

    What you are seeing is custom_meta. I'm not sure why we output this. You can either open the page template and remove the code or add a css rule to just hide it.

    Regards
    Edward

  14. k80skinner
    Member
    Posted 3 months ago #

    Edward,
    Thanks for the reply.
    The only place i know to try to remove the code is in my apperance>editor

    Where should i look for the code to delete it? In the carousel?

    Thanks!

  15. techcarellc
    Member
    Posted 3 months ago #

    i am seeing custom meta also on my product detail pages!!!! Where are the CSS files you use! I want to pull the old CSS files over to the newer version - when I upgraded did they get wiped out??

  16. Edward
    Member
    Plugin Author

    Posted 3 months ago #

    just add the following to your style css

    .custom_meta{display:none!IMPORTANT;}

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