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After upgrade, clicking on Open returns Destination host forbidden (9 posts)

  1. elgabs
    Member
    Posted 1 year ago #

    Hi,

    yesterday I upgraded to version 2.5.7.2 and now when I click on the Open link of a document, it goes to a page with this simple text: Destination host forbidden

    The download link works fine.

    Here's a page with an example
    http://ciofs.altervista.org/pubblicazioni/docs/

    Thanks for any help

    http://wordpress.org/extend/plugins/wp-publication-archive/

  2. elgabs
    Member
    Posted 1 year ago #

    I forgot, I already tried to go to the permalink page, but nothing happened.

    Thanks
    Elisa

  3. Eric Mann
    Member
    Plugin Author

    Posted 1 year ago #

    You need to flush your permalinks. Visit the Settings >> Permalinks page in WordPress to flush and get the new rules.

  4. elgabs
    Member
    Posted 1 year ago #

    Thanks for your reply, Eric.

    Can you give me more details on how to flush the permanlink, please?

    What I've done is to go in my admin area > settings > permaliks and try another setting (it was http://domain.com/article and I switched to http://domain.com/year/month, just to update the permalinks.)

    Am i supposed to do other things?

    thanks a lot

  5. Eric Mann
    Member
    Plugin Author

    Posted 1 year ago #

    Actually, all you need to do to flush permalinks is visit that page, you don't even need to save anything.

    But those links should not be returning a 404 error and I'm not sure what's happening now. I don't see the Destination host forbidden error you referenced.

  6. elgabs
    Member
    Posted 1 year ago #

    You're right, the page containing the Destination host forbidden has disappeared.

    Now, whenever you click on Open (link: Apro) or Download, next to the pdf icon, it returns a 404 page, as you can see here:


    http://ciofs.altervista.org/pubblicazioni/collana-ciofs-fpcnos/

    Thanks for your help, Eric

  7. elgabs
    Member
    Posted 1 year ago #

    HI Eric,

    can you send the previous version of the plugin, or tell me where I can download it from?

    Maybe that would fix things.
    Thanks a lot
    Elisa

  8. Eric Mann
    Member
    Plugin Author

    Posted 1 year ago #

    All previous versions are available on the Developers tab of the plugin page of the repository => http://wordpress.org/extend/plugins/wp-publication-archive/developers/

    But until we know why things are breaking, your system won't really be fixed. Do you have access to server error logs? How is your server set up in the first place? I haven't seen this kind of 404 error ever with the plugin, so I'm concerned.

    However, the next version might fix things ... I say might because the download mechanism has changed so we could avoid the same issue, but without knowing for sure what is causing the issue on your end, I can't promise anything.

  9. jamroco2000
    Member
    Posted 1 year ago #

    I actually had the exact same problem - I just upgraded to 2.5.7.2 from 2.3.3 - and all of my links for the publications got updated to the new permalink structure. Clicking on either download or open resulted in a 404 error. I was able to downgrade successfully however by deleting the plugin and uploading the previous version with no issue.

    Unfortunately I don't have access to logs (unless you know where logs are kept on godaddy) - I'd be happy to pass them onto if you like and I can find them

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