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Displet Pop
[resolved] After Update to 1.2.8.3 Popup no longer works (21 posts)

  1. Vanluda
    Member
    Posted 1 year ago #

    After updating to version 1.2.8.3 my popup no longer works, even in test mode. It was working perfectly with WP 3.5 a few days ago.

    I'm using Google Chrome Version 24.0.1312.52. I've also tried using Safari Version 6.0.2 and two mobile devices, an iPhone and Android. Also using OS 10.8.2.

    My Website

    http://wordpress.org/extend/plugins/displet-pop/

  2. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    Can you please be more descriptive. "No longer works" doesn't tell me much. Please see the "What should it include" section here: http://noverse.com/blog/2012/06/how-to-write-a-good-bug-report/

    Thanks!

    ~EB

  3. Vanluda
    Member
    Posted 1 year ago #

    Product: Displet Pop
    Classification: Popup no longer Pops Up
    Platform: Displet Pop Version 1.2.8.3
    Can it be reproduced?: Every time. Aforementioned link My Website

    Description: I updated the plug-in and even since the popup no longer pops up. I have turned test mode on and set to one second.
    Steps to reproduce: Goto the website and try for yourself.
    Expected results: Expecting the popup, especially in test mode to popup in predefined time.
    Actual results: Popup is not popping up. Tested on several devices across a few different platforms. I've tried using Google Chrome Version 24.0.1312.52. I've also tried using Safari Version 6.0.2 and two mobile devices, an iPhone and Android. Also using OS 10.8.2.
    Workaround: No workaround has been discovered at this time.
    Contact Information: Prefer this thread for centralized communication.

  4. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks for the detailed response. This appears to be an isolated issue. We currently have the same settings (test mode, 1 second) at http://bramlett.me & the popup displays.

    Please disable all other plugins & see if that fixes the problem. If so, re-enable the plugins one by one until you find the offending plugin.

  5. Vanluda
    Member
    Posted 1 year ago #

    This is strange, when I goto your site I don't receive any popup either. Even tried it on my iPhone with no success.

  6. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    We disable for mobile by default. I'm on OSX10.6.8/Chrome and it pops just fine. I'll check from a few more browsers.

  7. Vanluda
    Member
    Posted 1 year ago #

    I just cleared all cache and cookies in OSX10.8.2/Chrome 24.0.1312.52 and no popup.

  8. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    Okay - this was my bad. Test mode makes the pop-up display only for logged in admins. So, if you have it on test mode & you're not logged in, you won't see the pop-up. We're rewording the verbiage in the backend now.

    With that in mind:
    1) After clearing cookies & visiting http://bramlett.me do you still not see a pop-up?
    2) Do you still have issues on your site?

  9. Vanluda
    Member
    Posted 1 year ago #

    Lol I just locked myself out of my site for a few mins. So it'll be a few before I can test mine. Also, Yes the popup is working correctly on your site for me.

  10. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    Awesome. Thanks for the feedback. We'll improve the verbiage on the backend. Let me know if you're still experiencing difficulties on your site, or if everything is working (after you get back in the site.) :)

  11. Vanluda
    Member
    Posted 1 year ago #

    I got back in lol. So I've disabled all the other plug-ins for my site other than Displet Pop and I'm not getting a popup. I cleared my cache and cookies with no success either. I set it to a predefined template to make sure that it wasn't a CSS issue. I'm just not sure what's going on.

  12. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    Try setting your theme to TwentyTwelve and see if it works.

  13. Vanluda
    Member
    Posted 1 year ago #

    I did a fresh install here:
    http://bit.ly/XiUYKA

    Installed Displet and while logged in and in test mode. I'm not getting a pop up.

    I did change the theme on my original site to TwentyTwelve and still not working.

  14. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    Do you have another server you can check it on?

  15. Vanluda
    Member
    Posted 1 year ago #

    Yeah, I'll give that a shot.

  16. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    If you want to give me admin access we'll look at your site further. If you do, please set the username to "eric" and pass to "pass". I'll change it when in.

  17. Vanluda
    Member
    Posted 1 year ago #

    Created

  18. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    I just tried eric/pass and it didn't work.

  19. Vanluda
    Member
    Posted 1 year ago #

    Oh I had created the account here.

    http://bit.ly/86KkCM

    I will make it on the fresh install too. Which one you want access to, I'll delete the one you don't need access to.

  20. Vanluda
    Member
    Posted 1 year ago #

    I think I might have found the culprit. The JS file for displet is being blocked.

    So if you add this to the root:
    /wp-content/plugins/displet-pop/jquery.cookie.js?ver=3.5

    You'll get a 406 error.
    "An error has occurred. Generally a 406 error is caused because a request has been blocked by Mod Security. If you believe that your request has been blocked by mistake please contact the web site owner."

    Any idea on how to unblock this file?

  21. displetdev
    Member
    Plugin Author

    Posted 1 year ago #

    Sorry for my delay. It's a server issue. Contact your host. Who are you hosting with?

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