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[resolved] After Update Jetpack Stats have not been correct (3 posts)

  1. bhminfo
    Member
    Posted 1 year ago #

    After updating Jetpack to the current version my stats have been off. The impressions have not been close to that of Google analytics as they previously were and the referred links are not as close as they previously were as well.

    I have checked my Jetpack stats and compared it Google analytics since updating my Jetpack. Before updating Jetpack the stats were fairly comparable. At the moment my Jetpack stats are half lower than my Google analytics stats. This includes the search engine and social media referred links. Please let me know what I should do to fix the issue. This is the second issue that I have submitted and I received no reply from the first one.

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

    This is the second issue that I have submitted and I received no reply from the first one.

    I'm sorry if we missed your first report of the problem. I checked your WordPress.org profile and this seems to be your first post here. Did you use another account for your other request?

  3. bhminfo
    Member
    Posted 1 year ago #

    Hey Jeremy,

    Thanks for the response. I really appreciate it.

    The first post that I was referring to was a contact support post. I have submitted the url to the contact forum with this username.

    Please let me know what you are able to find.

    -Michael

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