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[resolved] After update all the stats are gone? (25 posts)

  1. johanna2patricia
    Member
    Posted 1 year ago #

    Hi everybody,
    Today there was an announcement for an update of this plugin.
    I did the update and now all the stats from the previous year are gone.
    it starts at 0 again.
    Why is this?

    Johanna

    http://wordpress.org/extend/plugins/wp-statistics/

  2. Mostafa Soufi
    Member
    Plugin Author

    Posted 1 year ago #

    Hi
    Yes, the new table is made in plugin.

  3. johanna2patricia
    Member
    Posted 1 year ago #

    Yes I saw that.
    Then you have to disable and enable the plugin to get it to work again.
    But then you loose all your stats and start at 0 again.
    But I dont want that and nobody else wants that I think.
    Why is it like that?
    I put back a former database and uploaded the former plugin folder, so that I have my normal stats back. But if this doesnt change I wont be updating again.

  4. Mostafa Soufi
    Member
    Plugin Author

    Posted 1 year ago #

    Old version had problems.
    Now all the problems are solved and the information does not disappear.
    To add the database to the previous figures.

  5. johanna2patricia
    Member
    Posted 1 year ago #

    Mostafa, the stats did disappear!
    I got the new table message. After that I disabled the plugin and enabled it again. Then the stats are gone.
    Maybe you could try it out on several installations, because I have no idea what to do.
    And it is a good idea to describe step by step what we should do.
    Normally it is like this:
    -Backup your database.
    -Install the update throught the WordPress admin.
    For most plugins that is enough.
    Sometimes you have to disable and enable the plugin to get it to work properly.
    But with this plugin you then get the new interface, but with the stats to 0!

  6. Mostafa Soufi
    Member
    Plugin Author

    Posted 1 year ago #

    hi,

    please deactive plugin.
    goto phpmyadmin and delete the tables plugin.
    goto wordpress and enable plugin. :)

  7. johanna2patricia
    Member
    Posted 1 year ago #

    So what you are saying is, that I should update the plugin and then go to phpmyadmin and delete the tables?
    And then go back to WordPress and enable the plugin?
    But why should I do this?
    This is not a normal update procedure.
    Cant you make the update available in a normal way?

  8. Mostafa Soufi
    Member
    Plugin Author

    Posted 1 year ago #

    yeah!
    for create a new table :)

  9. johanna2patricia
    Member
    Posted 1 year ago #

    So by going back to wordpress and enabling the plugin again a new table will be created?
    But how about the previous stats?
    Are they still there then?

  10. Mostafa Soufi
    Member
    Plugin Author

    Posted 1 year ago #

    yeah!
    Previous data is deleted!

  11. johanna2patricia
    Member
    Posted 1 year ago #

    Ok. Maybe I will try it out tomorrow and will let you know if it worked.
    But this update is way too difficult.

  12. Glowe
    Member
    Posted 1 year ago #

    Well I'm not happy.

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  13. Glowe
    Member
    Posted 1 year ago #

    I'm realy pissed off about this ,,upgrade" version.
    I lost all my data and this f**** error still coming up.

  14. johanna2patricia
    Member
    Posted 1 year ago #

    Sorry to hear that. But you are right. This update isnt any good.
    Dont you have a backup?

  15. Glowe
    Member
    Posted 1 year ago #

    No I didn't because I really thougt this was an update. Not a new wersion that would stripe out all my logs and data.

    This WAS a good plugin but now it works only at part. Not geting the logo and info on the topbar like in the old version where I could put the mouse over and see the data. If I activate IP count I get this #$""#%"#$!"#% error I coded in before.

    I just hate when you have a good, working thing and just because something the builder don't like, then totaly ruin the whole plugin with half-build version, call it update and it clear out all data of the page and does not work as it should be.
    GRRRRRRRRRR!

  16. johanna2patricia
    Member
    Posted 1 year ago #

    Yes I know what you are saying.
    Lets hope Mostafa, the builder, will fix this, so that we can update in a normal way without loosing all of our data.

  17. Glowe
    Member
    Posted 1 year ago #

    Yupp! Let's hope so.

  18. johanna2patricia
    Member
    Posted 1 year ago #

    Ok an update.
    I did a backup form my database and all my files first.
    When I use the update feature in the admin I loose all my stats.
    I use the stats in a widget in my left sidebar and that doesn't work anymore. I get the letters, but no stats.

    Then I removed the entire plugin and installed version 3.0.2. That works in the admin, but it doesn't work in the widget in the sidebar.
    I tried to insert the stats in the phpmyadmin, but you can only enter one number for the total visits and the daily visits. So that is no good.

    So I put back my old database and uploaded the folder wp-statistics again and now all is back to how it was.
    I won't be updating this plugin anymore, because it doesn't work properly then.

    If you want to get rid of the annoying update announcement in the admin. add this to the wp-statistics.php :

    add_filter('site_transient_update_plugins', 'dd_remove_update_nag');
    function dd_remove_update_nag($value) {
    unset($value->response[ plugin_basename(__FILE__) ]);
    return $value;
    }

    just put it under:
    add_filter('widget_text', 'do_shortcode');

    It is too bad, that this plugin won't work properly with the new update. Mostafa if I were you I would change the update 3.0.2 because it won't work.

    Johanna

  19. qmbecanada
    Member
    Posted 1 year ago #

    Hi:

    (Sorry, I don't write english well)

    I have a solution:

    Plugin create a sql table:
    wp_statistics_visit

    If you add a new record, per day (or last day of month), plugin sum this value to statistic.

    For example, I add this:
    ( 1 record auto added) 2013-02-10 11:11:19 2013-02-10 16
    ( 2 record man. added) 2013-02-09 12:16:37 2013-02-09 34

    then, today (2013-02-10) I have 52 visits.

    Bye

    Vicente

  20. Microwork
    Member
    Posted 1 year ago #

    I seem to get the same error ? Everything else works but I am unable to view Recent Visitors? My host does not allow Warning: file_get_contents() [function.file-get-contents]: URL file-access is disabled in the server configuration in /../..eg.../../wp-content/plugins/wp-statistics/includes/class/statistics.class.php on line 177

    This looks like a great plugin, but is there a fix for this error? I am using it on a school charity website and would appreciate the support, thanks in advanced

  21. Mostafa Soufi
    Member
    Plugin Author

    Posted 1 year ago #

    I seem to get the same error ? Everything else works but I am unable to view Recent Visitors? My host does not allow Warning: file_get_contents() [function.file-get-contents]: URL file-access is disabled in the server configuration in /../..eg.../../wp-content/plugins/wp-statistics/includes/class/statistics.class.php on line 177

    This looks like a great plugin, but is there a fix for this error? I am using it on a school charity website and would appreciate the support, thanks in advanced

    please enable file_get_contents in your server.

  22. Microwork
    Member
    Posted 1 year ago #

    Your are a talented guy and this planet needs more!!!! The update is great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    THANKS :)

  23. Mostafa Soufi
    Member
    Plugin Author

    Posted 1 year ago #

    Your are a talented guy and this planet needs more!!!! The update is great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    THANKS :)

    Please
    Thank you :)

  24. hamski
    Member
    Posted 1 year ago #

    Why do they do this??? I have fallen in the same trap, Last time around I did a theme update all the CSS was put back to original so as you can imagine my Website was all in disarray, this time I updated wp stats and half Million visits and stats are lost.... Very unprofessional, now thinking seriously about migrating toJoomla, Drupal or Mambo.....
    I have to do some Research as to which is the best... WP has serious probs, there should be warning Messages if they know shit like this is going to happen.

  25. johanna2patricia
    Member
    Posted 1 year ago #

    Hamski,
    It is commonly known that the best thing is to back up your database and files first before you update a plugin.
    Remember WP is free and the people that make the plugins do that for free.
    Of course it isn't a good idea to update a plugin and then loose all the stats. I agree wholeheartedly.

    Johanna

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