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After trying to update to WP 3.2.1, can not access admin (8 posts)

  1. SPFrost
    Member
    Posted 8 months ago #

    Tried to update and now have no access. I can view my blog, but can not get to admin to do anything. Since I just started I don't know much about accessing any files, if I can?

    Can anyone help? Or point me to wp customer service if there is one.

  2. esmi
    Theme Diva & Forum Moderator
    Posted 8 months ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

  3. SPFrost
    Member
    Posted 8 months ago #

    How do I get to my folder?

  4. esmi
    Theme Diva & Forum Moderator
    Posted 8 months ago #

    Using FTP or whatever file management application your host provides.

  5. SPFrost
    Member
    Posted 8 months ago #

    esmi, I am sorry, but it's all greek to me.

    You said use FTP, but use it were? I need you to hold my hand and walk me through this if you will. I don't know where to go to get access to any files to make changes. I just talked to my host about getting access to wp files and they don't know what I am talking about. So, I am at a loss. In w-p all I how to do is post a blog.

  6. esmi
    Theme Diva & Forum Moderator
    Posted 8 months ago #

    but use it were?

    To access your remote server. Just tell your hosts that you need FTP access and take it from there.

  7. SPFrost
    Member
    Posted 8 months ago #

    esmi, Thanks for the help yesterday, I was able to get thing straighten out.
    The only problem I am having with the 3.2.1 version is I can not unload a new header picture It give me this error message.

    Unable to create directory /home/stevenfr/public_html/blog/wp-content/uploads/2011/09. Is its parent directory writable by the server?

  8. esmi
    Theme Diva & Forum Moderator
    Posted 8 months ago #

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
    http://codex.wordpress.org/Changing_File_Permissions

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