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[closed] After the update to 3.5....problems (27 posts)

  1. Kaiberie
    Member
    Posted 1 year ago #

    I've updated to 3.5, as have my clients.
    The list so far of issues (with all plugins disabled) is:
    widgets don't work (dropdowns/widgets don't work as they should re:drag and drop)
    can't update posts - issues with blank screens and editors
    menus not expanding in the admin.
    Everything in the front end appears to work for now, though one client is also reporting that her ajax commenting system isn't working. Doesn't matter which theme is running, and twentytwelve isn't working on either server. Switching to 2011, updating fresh (manually) with everything switched off and running 2011 makes no difference.
    Adding the debug line makes no difference.
    As one of the blogs is a bare wordpress install, I'm wondering what's wrong with the update perhaps?
    Anyone else seeing this behaviour?

  2. Kaiberie
    Member
    Posted 1 year ago #

    And now we're adding 'plugins can't be selected en masse from the tick box at the top'

  3. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    - running the upgrade manually via wp-admin/upgrade.php

  4. Kaiberie
    Member
    Posted 1 year ago #

    Hi Esmi - done all that - been trying to work though all of the troubleshooting I use to track down holes when hacking too. I've even imported a site to clean install and it's having fits. And this is over two up to date, different servers, both running PHP5.
    The error console is giving me this:
    Uncaught TypeError: Object [object Object] has no method 'on' - common.js:167

    Looks like something is wrong with my Javascript on the install?

  5. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Did you try any of the steps I suggested above?

  6. Kaiberie
    Member
    Posted 1 year ago #

    Yes. I compeltely wiped my themes file, my plugins file, uploaded a clean version of twentyeleven, then wiped everything back to the wp-content and wp-config file and uploaded it all.
    The only bit I didn't do was the upgrade, because I tried that first when I thought perhaps the upgrade was wrong.
    It's still giving me that as an error on two of them, even when uploading.

    Kai

  7. Kaiberie
    Member
    Posted 1 year ago #

    One, we've resolved by adding the debug line because she used Bulletproof security IN THE PAST. It's the oddest thing, and I'm still getting reports in that it's happening on upgrade - so much so in fact, I've told everyone on my server that haven't to hang fire on upgrading. I trust WordPress implicity, but if it's producing 20/30/40 tech support tickets for me and I'm a one man hosting company, I'm sure it's causing a nightmare for lots of people.
    And before anyone suggests it's my server - it's spread over several servers at three different data centres. I don't think any of them are configured exactly the same :)

    Kai

  8. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Did you reset the plugins folder using PHPmyadmin?

  9. Kaiberie
    Member
    Posted 1 year ago #

    No. Because I never enabled plugins on this site. I'd just put it up a couple of days ago. No plugins enabled (but I did delete the contents of the plugin folder).
    Thanks for the suggestions, I'm still poking it.

    That error is still there though, after deleting and copying everything back.

    Kai

  10. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    So did you restore another db .sql file to this new install?

  11. Kaiberie
    Member
    Posted 1 year ago #

    esmi - I've ran out of time. I'm going to roll this back until I see a solution to this.
    I can't afford for my sites to be uneditable, and neither can my clients.

    Thanks for the suggestions, but I've gone through just about every variation I can think of to fix this, including doing a clean install and moving my wp-config file. It's stupid - but that javascript error is still throwing itself up.

    Anyway, thanks. I'll roll back, i I can, and watch the forums.

    Kai

  12. lcerura
    Member
    Posted 1 year ago #

    Interesting, why would you delete my post when it was just as valid as the many other posts you'll be reading today regarding the screwy update?

  13. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    @lcerura: It is impolite to interrupt another poster's ongoing thread with a question of your own and it causes significant problems for the forum's volunteers. Please post your own topic.

  14. Kaiberie
    Member
    Posted 1 year ago #

    Also, I'm not throwing in the towel to be a pain in the butt and I appreciate all the time you've put in, but it's just something I can't keep messing with right now. If I turn up anything on my travels, I'll come back and let peeps know, but otherwise, thank you esmi, and I hope that error might help with people finding what's going wrong.

    Kai

  15. lcerura
    Member
    Posted 1 year ago #

    Apologies to Kaiberie. Never meant to 'intrude' I thought my post was relevant.

  16. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    @Kaiberie: If you do decide to revisit it, it might be worth poking about in an .sql backup file. My best guess is that Bulletproof security (or another plugin) may have left something in one or more of the tables.

  17. Samuel Wood (Otto)
    Tech Ninja
    Posted 1 year ago #

    lcerura: We track problems around here by threads. Therefore it is very important for you to start your own thread for your problems instead of piggy-backing upon other people's problems. If you're going to post in somebody else's thread, then it should be helpful and relevant to the thread. A "me too" sort of response is not helpful.

    If you have a specific problem, start your own thread as requested. Please stop posting critical responses in other people's threads.

  18. Kaiberie
    Member
    Posted 1 year ago #

    esmi - the one site that I'm now roadtesting the fixes on - and did every single instruction you gave me was a clean install from the beginning of the week. I didn't need any plugins for the theme, so I didn't activate any. I was about to add my image stuff that I love to use today, because the theme is gorgeous - but switching to twenty-eleven made no difference, twenty-twelve resulted in a blank page.
    There's three posts there - no special stuff in any of the posts, at all. I'm really at a loss to explain it, but the javascript error I listed is SPECIFICALLY to do with the menus and widgets.
    The menus aren't popping out when I hover down the list in the dashboard either.

    Anyway, rolling back now - I'll keep an eye on it.

    Kai

  19. llworldtour
    Member
    Posted 1 year ago #

    I'm having same issues as Kaiberie. Can't toggle menus. Can't add media (nothing happens when button is depressed). And my collapsible sidebar widgits are messed up - they are all showing as expanded. Is this a java issue?
    Help!
    How do i roll back to former version?
    Thanks!
    Lisa
    http://www.LLworldtour.com

  20. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    As per the Forum Welcome, please post your own topic. Your problem - despite any similarity in symptoms - is likely to be completely different.

  21. defenderofnight
    Member
    Posted 1 year ago #

    I had similar problems to yours, I did a test with my localhost install, and it had no problems so I checked out my .htaccess files and took out some stuff from that. Bulletproof Security had put in there.

    Now there are no problems,

    hope this helps

  22. Mark
    Member
    Posted 1 year ago #

    Kaiberie. Same issues here on multiple client sites. A work-around "for widgets" may be to enable accessibility mode in screen options. At least until a resolution or the issue is announced. hope this helps.

  23. Aklesh
    Member
    Posted 1 year ago #

    I also experience many compatibility problems with 3.5

    1. Implemented dropdown menu's stopped working.
    2. Nextgen Gallery Voting stopped working (ability to rate images).
    3. And some other functions stopped working.
    4. The prepare() function needs a second parameter. So databse queries of some plugins stopped working.

    I understand that WordPress should be more stable with this update, but this is quite a big step... I understand from many users that a lot work needs te be put in to make everything work again. For some plugins the only solution is to disable it and wait for an update. Not so nice.

    So I am going to roll back to previous version, untill the plugins are made compatible with 3.5

  24. Joseph Skinner
    Member
    Posted 1 year ago #

    For those having issues with 3.5 update. Here is a temp fix. This is what I did and it works great! Simply downgrade back to previous version until they can get the bugs sorted out. Make sure to follow the instructions.

    http://etuts.org/manually-downgrade-wordpress/

  25. rakesh
    Member
    Posted 1 year ago #

    Thank you,It was really helpful to the developers.

  26. rvbinder
    Member
    Posted 1 year ago #

    I'm having the same problem with 3.5.1 -- none of the D&D controls or drop downs in the Widgets panel respond. I've tried deactivating plugins, switching themes, etc.

    I'll try a downgrade. Can I suggest you do better testing before your next release?

  27. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    @rvbinder - as noted above, please start your own thread if you need help.

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