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Easy Digital Downloads
[resolved] After paypal payment done download link not available (20 posts)

  1. sudheepkr
    Member
    Posted 1 year ago #

    I used with two payment method one paypal sandbox and test payment.When i used with paypal payment purchase confirmation page its status showing pending so download link not available but .If i using with test payment its status showing completed and download link available.(paypal payment is working fine but not get downloadable link )

    http://wordpress.org/extend/plugins/easy-digital-downloads/

  2. Do you have a confirmed business account with PayPal?

    Also, is IPN enabled?

  3. sudheepkr
    Member
    Posted 1 year ago #

    Yes,i have a confirmed sandbox business account with paypal..I checked with IPN enable and disabled method.But always getting the status as pending

  4. Is there anything in Downloads > Reports > Logs > Payment Errors?

  5. sudheepkr
    Member
    Posted 1 year ago #

    No below showing last payment had done.

    Log ID Download User Payment ID File IP Address Date
    290 Evol Magazine ggf@yhaoo.com 288 evol_nov_dec12_4a ::1 2013-06-12 11:41:40

  6. sudheepkr
    Member
    Posted 1 year ago #

    if any type of payment had done is that showing in log??

  7. As a quick test, does it work when NOT in test mode?

  8. Could I get you to post your Downloads > System Info for me as well?

  9. sudheepkr
    Member
    Posted 1 year ago #

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multi-site: No

    SITE_URL: http://localhost/evolmagazine
    HOME_URL: http://localhost/evolmagazine

    EDD Version: 1.6.1
    Upgraded From: 1.6.1
    WordPress Version: 3.5.1

    Test Mode Enabled: Yes
    Ajax Enabled: Yes
    Guest Checkout Enabled: Yes
    Symlinks Enabled: Yes

    Checkout is: Valid
    Checkout Page: http://localhost/evolmagazine/checkout-2/
    Success Page: http://localhost/evolmagazine/purchase-confirmation/
    Failure Page: http://localhost/evolmagazine/checkout-2/transaction-failed/
    Downloads slug: /downloads

    Taxes Enabled: No
    Taxes After Discounts: No

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 27.0.1453.110
    User Agent String: Mozilla/5.0 (Windows NT 6.2; WOW
    64) AppleWebKit/537.36 (KHTML, l
    ike Gecko) Chrome/27.0.1453.110
    Safari/537.36

    PHP Version: 5.4.3
    MySQL Version: 5.5.24-log
    Web Server Info: Apache/2.2.22 (Win32) PHP/5.4.3

    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Post Max Size: 1024M
    PHP Time Limit: 30

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: Home #7
    Page For Posts: #0

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: c:/wamp/tmp
    Use Cookies: On
    Use Only Cookies: On

    UPLOAD_MAX_FILESIZE: 1024MB
    POST_MAX_SIZE: 1024MB
    WordPress Memory Limit: 40MB
    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.

    ACTIVE PLUGINS:

    Akismet: 2.5.7
    Contact Form 7: 3.4.1
    Disable Updates: 1.0
    Easy Digital Downloads: 1.6.1
    Email newsletter: 13.1
    Image Optimizer: 1.0
    Jigoshop: 1.6.5
    W3 Total Cache: 0.9.2.11

    CURRENT THEME:

    Blue One: 1.1

    ### End System Info ###

  10. Do you have database caching enabled in W3 Total Cache?

  11. sudheepkr
    Member
    Posted 1 year ago #

    Database cache not enabled but browser have.

  12. Can you deactivate W3 Total Cache completely to test it?

  13. sudheepkr
    Member
    Posted 1 year ago #

    Yes ..i deactivated the plugin .not getting status as complete..and i checked with newly word press without any additional plugin added same result getting.

  14. In Downloads > Reports > Logs > Payment Errors, do you see any errors recorded?

  15. sudheepkr
    Member
    Posted 1 year ago #


  16. sudheepkr
    Member
    Posted 1 year ago #

    https://www.dropbox.com/s/90nwg92h33gomu1/payment.png

    this screen shot is after payment ...and notify payment id is 326.its not shown in payment error screen shot.You can see a screen shot of payment error.
    https://www.dropbox.com/s/10nl3poqubd4l2m/admin_payment_error.png

    please reply soon if it possible.

  17. Clicking on "View Log Message", do you see anything?

    Is there a log entry recorded each time you make a purchase?

  18. sudheepkr
    Member
    Posted 1 year ago #

    I newly installed a word press and i used latest 1.6.3
    Easy Digital Downloads . List of screen shot u can see for more clarification

    after payment screen showing pending
    https://www.dropbox.com/s/s75rmf05rr2iq90/after_purchase_status.png

    log file only showing this(API request)..
    https://www.dropbox.com/s/ivgp5aarddgoq6v/Full_log.png

    Payment history

    https://www.dropbox.com/s/ldjilvkfw7lul6f/payment_history_details.png

    https://www.dropbox.com/s/t110v9xyq6kk1cj/payment_history.png

  19. sudheepkr
    Member
    Posted 1 year ago #

    i installed a newly worpress and i used latest virsion of easy digtal download.

    the screen shot i include below ..u can get more clearly after seeing this

    after purchase
    https://www.dropbox.com/s/s75rmf05rr2iq90/after_purchase_status.png
    Log (only one entry in API requests rest of them are empty)that is shown below
    https://www.dropbox.com/s/ivgp5aarddgoq6v/Full_log.png

    payment details

    https://www.dropbox.com/s/ldjilvkfw7lul6f/payment_history_details.png

    https://www.dropbox.com/s/t110v9xyq6kk1cj/payment_history.png

  20. sudheepkr
    Member
    Posted 1 year ago #

    i installed a newly worpress and i used latest virsion of easy digtal download.

    the screen shot i included below ..u can get more clearly after seeing this

    after purchase
    https://www.dropbox.com/s/s75rmf05rr2iq90/after_purchase_status.png
    Log (only one entry in API requests rest of them are empty)that is shown below
    https://www.dropbox.com/s/ivgp5aarddgoq6v/Full_log.png

    payment details

    https://www.dropbox.com/s/ldjilvkfw7lul6f/payment_history_details.png

    https://www.dropbox.com/s/t110v9xyq6kk1cj/payment_history.png

  21. We need to confirm that your PayPal IPN is enabled.

    Please log into your PayPal account and ensure IPN is turned on and that the URL is set to:

    http://YOURSITE.com/?edd-listener=IPN
  22. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 11 months ago #

    Marking as resolved due to inactivity.

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