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[resolved] Plugin dosn't work - Ads do not show up (11 posts)

  1. cortexlinux
    Member
    Posted 1 year ago #

    With the resent 3.5.1 wordpress the ads do not show up even in the preview window.

    http://wordpress.org/extend/plugins/chitika-premium/

  2. chitikainc
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    This is Joel from Chitika customer support. I'm sorry for the inconvenience. Could you send me the URL for your website and I'll take a look into the issue.

    Thanks!
    Joel

  3. cortexlinux
    Member
    Posted 1 year ago #

    Hi Joel

    Here is my website

  4. cortexlinux
    Member
    Posted 1 year ago #

  5. chitikainc
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    I have a solution for you! If you could send me an email to support@chitika.com I can then send you details on resolving the invisible ad issue. I can also provide you with an ad unit that is better optimized for your site!

    Cheers!
    Joel

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    Why can't the solution be posted here so that it benefits all forum users?

  7. chitikainc
    Member
    Plugin Author

    Posted 1 year ago #

    Ok, sounds good. Specifically for cortexlinux, we'll give him some code which is a 250x250 since the ad is too wide for the column on his site. We'll also tell him to clear his cookies whenever his ads go "invisible". Lastly, we'll give him some special 1x1 help since he reached out to us.

    For everyone using this widget, some general pointers are to:

    1. Go with the 500x250 size (our best performer by far) and place it just below each blog post. If you absolutely need another size, just login to chitika.com and configure one to your liking.
    2. Login to chitika.com and turn "on" the two Apps (Linx and Hover) which typically add 10-20% to a publisher's revenue instantly. Here's a how-to: http://info.chitika.com/activate-linx-view
    3. I also suggest contacting our customer support team and asking them to take a look at your blog. It's free!

    Hope that helps.
    Joel

  8. cortexlinux
    Member
    Posted 10 months ago #

    After some updates of the plugin and my theme finally this issue is resolved :)

  9. randualas
    Member
    Posted 7 months ago #

    Hi I got the same problem too, my link is http://randualas.com

    I follow he same steps but no luck, please help, You can send response to this question to [email address moderated - these forums do not provide support via email] or post here

  10. esmi
    Forum Moderator
    Posted 7 months ago #

    @randualas: If you require assistance then, as per the Forum Welcome, please post your own topic.

  11. Goldeneramart
    Member
    Posted 3 months ago #

    I'm experiencing the same problem. Would you mind having a look at my site: http://goldeneramart-healthjunction.com/
    Thanks

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