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[resolved] Administrator gets "insufficient permission" accessing comments (3 posts)

  1. david515
    Member
    Posted 4 months ago #

    I'm logged into my site as an administrator, and am in the Dashboard. There's a comment awaiting approval. When I click on "Comments" the page that comes up says "You do not have sufficient permissions to access this page." The address of that page is http://www.ballpoint.com/blog/wp-admin/admin.php?page=intensedebate

    Any idea what's going on? Any way to fix it?

  2. esmi
    Theme Diva & Forum Moderator
    Posted 4 months ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

  3. david515
    Member
    Posted 4 months ago #

    Thanks for the reply. The blog is already using the Twenty Eleven them, so that wasn't the issue.

    The fix: deactivating the Intense Debate plug-in.

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