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Admin users can not enter dashboard (2 posts)

  1. negativeboy
    Posted 1 year ago #

    Hi there, i got a very strange and serious problem, as administrator role I'm unable to enter in desktop area and edit nothing, even with the plug-in deactivated. Can you help me and tell me how the plug-in works and what are the tables or the data en the database that i must clear to return to the previous step?


  2. Kim Parsell
    Volunteer Moderator
    Plugin Author

    Posted 1 year ago #

    @negativeboy: There is nothing added to the database by my plugin - no data, no tables - so your issue isn't coming from my plugin.

    Try renaming the plugins folder to old-plugins via FTP. That will deactivate all plugins, which should allow you to log in.

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