Support » Plugin: Wordfence Security - Firewall, Malware Scan, and Login Security » Admin panel for other plugin will not load

  • kevinhaig

    (@kevinhaig)


    I have had a user contact me indicating the admin panel for Testimonial Basics will not load if WordFence is active.

    I downloaded WordFence and I am not seeing any conflict with Testimonial Basics.

    Has anyone out there had a similar problem with WordFence

    https://wordpress.org/plugins/wordfence/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Wordfence Security

    (@mmaunder)

    Is there a specific error they’re seeing?

    Regards,

    Mark.

    Thread Starter kevinhaig

    (@kevinhaig)

    What is happening is the Admin panel, which consists of three sub menu pages disappears when WordFence is active. So he can’t go into the Testimonial Basics admin features when your plugin is active,

    It’s like katb_testimonial_basics_admin.php is not loading. Below is the script to load the admin php file.

    if( is_admin() ) {
    	//load admin functions
    	require_once( dirname(__FILE__).'/includes/katb_testimonial_basics_admin.php' );
    }
    Plugin Author Wordfence Security

    (@mmaunder)

    Hi,

    Not really sure why this would be happening. We’re used across tens of thousands of sites with no current incompatabilities among a huge number of plugins.

    Can you please check the error log (the apache web server error log) to see if there are any errors being thrown out – specifically an error about a class of something being redeclared.

    Also check for Javascript errors in your browsers error console when viewing the menu.

    Regards,

    Mark.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Admin panel for other plugin will not load’ is closed to new replies.