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[resolved] Admin page is completely blank (15 posts)

  1. erstories
    Member
    Posted 1 year ago #

    So suddenly my Wp-admin page (dashboard) is completely blank after I log in. I am assuming a virus has hit my site? The site itself seems fine and I can access things (limited) via the WP app on the Iphone but cannot see anything when I log on on the computer. The site is erstories.net Anyone have any ideas?

  2. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Site URL?

  3. erstories
    Member
    Posted 1 year ago #

    Whoops. Sorry. Erstories.net

    [ Please do not bump, that's not permitted here. ]

  4. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    I am assuming a virus has hit my site?

    I do not find any such problems when I scanned your site. I have visited your site and find it OK.

    What happens when you login? Can login now and report back?

  5. erstories
    Member
    Posted 1 year ago #

    When I type in erstories.net/wp-admin , I get a completely blank page. Sometimes I am able to log in but then again, it goes completely blank.

  6. ppitrak
    Member
    Posted 1 year ago #

    I'm not sure this is the same problem but I can get to my website technolink.us but if I attempt to go to the dashboard firefox abends.

  7. erstories
    Member
    Posted 1 year ago #

    Right. The website is fine but I can't get to the dashboard.

  8. pwhstacy
    Member
    Posted 1 year ago #

    Hello,

    Please make sure that your php version is suitable for WP.

  9. erstories
    Member
    Posted 1 year ago #

    Huh? I've had this site set up with WP for 5 years and never had this problem before.

  10. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    And? Have you checked your current version of PHP yet?

  11. erstories
    Member
    Posted 1 year ago #

    How do I do that?

  12. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    You could try asking your hosts.

  13. erstories
    Member
    Posted 1 year ago #

    OK, so I found out the version on the server is 5.3.15. They say that is the most up to date.

  14. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress 3.4.1.

  15. erstories
    Member
    Posted 1 year ago #

    OK, so my host helped me out a lot. Turns out there was some Twitter Follow Button Shortcode and Widget plugin problem that they fixed and now the site is fine. I have no idea how that occurred and why such a small thing would make the dashboard crash.
    Anyway, worth trying to anyone who has that widget.

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