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wpsc Support Tickets
[resolved] Admin Page (2 posts)

  1. masseyn
    Member
    Posted 11 months ago #

    Is there a way to create and admin page for the support team as i don't want them accessing the backend ?

    Would like it to also have it so the admins can assign the ticket to themselves if possible ?

    Thanks

    http://wordpress.org/plugins/wpsc-support-tickets/

  2. jquindlen
    Member
    Plugin Author

    Posted 10 months ago #

    Would like it to also have it so the admins can assign the ticket to themselves if possible

    With wpsc Support Tickets PRO, admins can assign the ticket to themselves

    Is there a way to create and admin page for the support team as i don't want them accessing the backend

    No. However, you can assign the 'manage_wpsc_support_tickets' capability to your support staff, meaning they could access the support tickets, but if you left them as "Subscribers" they wouldn't be able to do much inside the admin panel other than Support Tickets.

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