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[resolved] Admin login redirects back (19 posts)

  1. WQQDY
    Member
    Posted 1 year ago #

    I've had trouble all day trying to login to my site. I use the correct password etc' at wp.login.php but it redirects me to wp-login.php?redirect_to=http%3A%2F%2Fphoto-restore.me.uk%2Fwp-admin%2F&reauth=1

    I tried registering under another name and when I go back to login it does the same thing. Can anyone advise next move because I've spent several hours on this.

    Extra info'.
    Putting wrong password works correctly.
    I've done 'everything' regarding changing passwords but I think this redirect is the issue.
    Plugins folder renamed.
    Cant remember recent updates, but the plugins are disabled anyway as in above.

  2. WQQDY
    Member
    Posted 1 year ago #

    Sorry this is my WP site photo restore

  3. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Putting wrong password works correctly.

    Weird! Can you login using a wrong password?

  4. WQQDY
    Member
    Posted 1 year ago #

    Lol, no sorry, my bad grammar.
    I meant if you try bad password it does the jiggle thing and does not redirect.

  5. Krishna
    Volunteer Moderator
    Posted 1 year ago #

  6. WQQDY
    Member
    Posted 1 year ago #

    That's the address I normaly see at first. Just tried again and it still sends me to the redirect.
    Krishna, try registering then go to login and you will see what I mean.

  7. Krishna
    Volunteer Moderator
    Posted 1 year ago #

  8. WQQDY
    Member
    Posted 1 year ago #

    I've done all that mate thanks. I don't think this has anything to do with passwords. It's the redirect that's at issue here but I don't know what caused it or how to get passed it.

  9. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    I think now you have to go through the routine troubleshooting steps as below:
    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    - switching to the Twenty Eleven theme to rule out any theme-specific problems.
    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress

  10. WQQDY
    Member
    Posted 1 year ago #

    I deleted all themes except Esplanade a long time ago. I downloaded 2011 and put it into the themes folder, but it does not activate when I rename Esplanade. I just get a blank page.

  11. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Did you follow all the steps above?

    Can I see your site with all the plugins deactivated and with the Twenty Eleven theme (no matter even if it is blank)?

  12. WQQDY
    Member
    Posted 1 year ago #

    About 2011 theme. I assumed all you do is unzip, drop into themes folder and rename the other theme.
    I will rename plugin folder and my theme for a short time (I've posted on "theme my login" so awaiting a response from there too).

  13. WQQDY
    Member
    Posted 1 year ago #

    Done but I haven't renamed Localization as I don't know what that is.

  14. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    OK, you may revert back.

    Try the last step I suggested. If that also fails, you may have to reinstall WordPress and restore your site. Backup everything beforehand.

  15. WQQDY
    Member
    Posted 1 year ago #

    If, or rather when, I solve it I'll post up here. Thx for your time Krishna.

  16. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Please do post the results. I am very much interested to know the outcome, as are other WordPress users who may face similar problems. Wish you Good Luck!

  17. WQQDY
    Member
    Posted 1 year ago #

    I must have spent maybe 70 hrs working on this problem.
    Tried all of wordpress forums and solutions. I contacted my host as I know they can effect things like this, but it wasn't them.
    I finally contacted my broadband service provider and pretended that I knew it was them at fault.
    After a lengthy time spent with them they said they would pass it to their tech' people and I would have to wait a couple of days.
    Although I have had no explanation from them all of a sudden everything is working again. It was defo' them that had caused this but no admission from them.

    Problem solved....

  18. WQQDY
    Member
    Posted 1 year ago #

    If you ever have this problem and have not changed anything, check with your ISP first :)

  19. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Glad to know that you could solve the problem. Also thank you for posting the solution you found.

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