admin level password and login

  • ivy ting

    (@ivy-ting)


    10 years, 7 months ago

    Hi

    Someone done the site for me and i only have user login to edit the pages. I cant change header, and apparently when i change password, it still sending an email to notify previous designer that someone changed the password. I cant find anyway which page store his email, so i guess i only have user level access.

    I had been advised my wordpress version is very updated as well. I dont know how to upgrade, but i guess i might need the admin login first ?

    Is there anyway for me to get the admin password and login name?

    thanks.

    Kind regards,

    Ivy

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    10 years, 7 months ago

    Using Phpmyadmin (or another MySQL management tool), first backup your database. Then navigate to your wp_usermeta table and locate the meta_key called “wp_capabilities” for your user_id. Change the meta-value for this record to:

    a:1:{s:13:"administrator";s:1:"1";}

    Thread Starter ivy ting

    (@ivy-ting)

    10 years, 7 months ago

    HI Esmi,

    Many thanks for your reply. I should say i am an end-user of the website and know almost nothing…

    What is phpmyadmin? is there any step by step instruction? Where can i do these?

    Sorry ..

    Kind regards,

    Ivy

    Joe Manna

    (@joemanna)

    10 years, 7 months ago

    Ivy,

    You will want to obtain the following credentials for your web server, database and (ideally) WordPress administrator account from the person that created it for you.

    Phpmyadmin is an advanced tool for making database edits. However, users comfortable getting into the inner-workings of the site and code should use it. The wrong changes can break your site.

    If you’re not sure or if the creator of the site isn’t providing it for you, I would contact the web host in question (assuming you’re the account holder) and ask for assistance with resetting passwords and/or adding an additional administrative account for you.

    Thread Starter ivy ting

    (@ivy-ting)

    10 years, 7 months ago

    yes yes pls!! if you can get me the admin and password login for me, thanks Joe!!

    i had contact the web developer last time, he replied me: (he is no longer deal with my website, i was just asking if he know the password and admin login, which i never have before)

    Hi Ivy,

    I do not know. The admin user seems to have been deleted since when I try the old admin login, it says

    ERROR: Invalid username.

    You may want to get this looked/fixed at, I hope that no-one has broken into the site and changed the admin userid or something.

    Thanks,
    Roel

    Thread Starter ivy ting

    (@ivy-ting)

    10 years, 7 months ago

    he also says i should upgrade my version of wordpress, it seems have some security issues. I dont know what he meant. But since i dont have admin login, i guess i cant upgrade too ..

    Thread Starter ivy ting

    (@ivy-ting)

    10 years, 6 months ago

    Hi Joe,

    have you been away? didnt hear from you and didnt see much activity. Guess you must be busy and forgot about me here.

    Or, is there anyone from wordpress that i can contact to get the password reset? thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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