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Contact Form to Email
[resolved] Admin don't get a mail (4 posts)

  1. wiloyee
    Member
    Posted 2 months ago #

    Hello,
    If a customer writes a Message The customer get Feedback by E-Mail.

    But the site admin don't get any E-Mail.
    neither when the message is Posted nor the periodic Form Report

    Do You have an idea?

    My Website is:

    https://wordpress.org/plugins/contact-form-to-email/

  2. codepeople
    Member
    Plugin Author

    Posted 2 months ago #

    Hi,

    Check first the spam/bulk mail folder and avoid using the same address as "from" and "destination" for the emails.

    The plugin uses the settings specified into the WordPress website to deliver the emails, if your hosting or email service has some specific restrictions like a fixed "from" address or related to the destination address you have to setup those addresses according to that restrictions.

    Thank you for using the plugin!

  3. wiloyee
    Member
    Posted 2 months ago #

    Hi,
    thx for your help.
    It's seemed that's not possible to send a E-Mail to the same domain.
    If I send the admin mail to a other domain that it's running ...
    It's not that what I need, but I will get the Message

  4. codepeople
    Member
    Plugin Author

    Posted 2 months ago #

    Hi,

    Probably you can ask to your hosting or email service support about skipping that restriction. In some cases you can avoid that restriction by sending the email through a SMTP email service.

    Thank you for using the plugin!

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