Admin Access Problem after updating WordPress

  • gaminglaptop

    (@gaminglaptop)


    11 years, 6 months ago

    Everything was doing fine until I pushed the update button (to the newest WP version). Since then, I cannot access WP-admin, although my site is running smoothly and accessible.

    My site is: http://www.toptengaminglaptop.com

    When I visit my site, I am logged in, but when I go inside to access the dashboard and other admin functions even the SlimStat above, I will get this error message:

    “Fatal error: Call to undefined function wp_is_mobile() in /home/content/16/9091916/html/wp-admin/includes/misc.php on line 586”

    Any help on resolving this case is greatly appreciated. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    11 years, 6 months ago

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    – running the upgrade manually via wp-admin/upgrade.php

    Thread Starter gaminglaptop

    (@gaminglaptop)

    11 years, 6 months ago

    Thanks for the quick reply esmi,

    I will try the above procedure and give you an update of the results.

    Thread Starter gaminglaptop

    (@gaminglaptop)

    11 years, 6 months ago

    Hi Esmi

    How do I re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress using FTP?

    Do I have to install WordPress again and then upload the files?

    esmi

    (@esmi)

    11 years, 6 months ago

    How do I re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress using FTP?

    Um – using FTP or whatever file management application your host provides.

    Do I have to install WordPress again and then upload the files?

    No – just upload the files as I indicated above.

    Thread Starter gaminglaptop

    (@gaminglaptop)

    11 years, 6 months ago

    1. I have already changed the theme by adding “-old” to the current’s theme file name via FTP – Check (the site will no longer show up)
    2. I have reset the plugin by renaming and adding “.hold” to the plugin folder – Check (plugins deactivated and I can no longer see Slimstat above)
    3. Uploaded all files and folder via FTP except the wp-content folder – Check

    up to this point, accessing the wp-admin still gives me the same error message.

    How do I run the upgrade manually via wp-admin/upgrade.php?

    esmi

    (@esmi)

    11 years, 6 months ago

    Go to http://www.toptengaminglaptop.com/wp-admin/upgrade.php

Viewing 6 replies - 1 through 6 (of 6 total)
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