Support » Themes and Templates » Adding New Themes “Download failed”

  • bluesinlondon

    (@bluesinlondon)


    From admin panel… select theme… click on ‘install now’… Enter host FTP details…

    “Download failed. Could not create Temporary file”

    Same thing happens with plugins…

    Is this something to do with the fact that I’ve installed WP in a sub-folder within and existing site?

    Or something else?

    Any help gratefully received.

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  • skylar_inmotion

    (@skylar_inmotion)

    This is often a permissions issue. One of the folders in wp-content, likely “themes” or “uploads” may not have sufficient permissions to create new files or folders.

    Unpacking the theme and using an FTP client to upload it directly into the “themes” folder will solve it. Or you could use an FTP to check the permissions on those folders, increase them if necessary, and try it again from the admin panel.

Viewing 1 replies (of 1 total)
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