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Add to Any/Share screen blank (7 posts)

  1. ellesilver
    Member
    Posted 3 years ago #

    When I click on any of the Add to Any/Share options, I get only a blank screen.

  2. Have you tried in any other browsers and on any other computers?

  3. ellesilver
    Member
    Posted 3 years ago #

    I have tried on three different computers with mozilla and explorer

  4. Try deactivating all plugins (except Add to Any). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Default theme (WordPress 1.5 - 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to rule-out a theme-specific issue.

  5. micropat
    Member
    Posted 3 years ago #

    Hi ellesilver. I'm a little confused. What do you mean by "Add to Any/Share options"?

    Are you having trouble actually sharing your pages to Facebook etc., or are you having problems configuring AddToAny, or something else? If you can provide as much detail as possible (the steps you take) that would help a lot.

  6. ellesilver
    Member
    Posted 3 years ago #

    After I installed the plug in AddToAny: Share/Bookmark/Email Button and made my selections (Facebook, email etc) the icons appeared on my website, but when I click on the icons blank white pages open.

  7. micropat
    Member
    Posted 3 years ago #

    Interesting. So it sounds like it's not a problem with the plugin itself, but a problem between your computer/connection and addtoany.com. To test this theory, does the link below produce a white page for you, or does it successfully redirect to Facebook?

    http://www.addtoany.com/add_to/facebook?linkurl=http://www.addtoany.com/&linkname=AddToAny

    If you see a white page, please get in touch directly here: http://www.addtoany.com/contact/ - I would guess that the problem might be your browser, or an add-on, or maybe your Internet connection.

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