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"Add New" button gone from Plugins screen after upgrading to 3.1.4 (8 posts)

  1. dustycat
    Member
    Posted 3 years ago #

    I have just upgraded one of my sites to v3.1.4 but now the 'Add New' button has disappeared from the Plugins screen.

    When I click on Help, I am given a link to the Plugin Browser/Installer but when I click on this I get an error message "You do not have sufficient permissions to access this page."

    Any idea where the 'Add New' button has gone?

  2. WebTechGlobal
    Member
    Posted 3 years ago #

    Strange one that.

    Did you backup your entire site before trying the upgrade? I recommend restoring then upgrading again.

    Also, remember you can upload plugins after downloading them to the desktop so don't let this get you stuck.

    You may want to make sure that a plugins is not conflicting with the new version of WordPress by disabling them all.

  3. esmi
    Forum Moderator
    Posted 3 years ago #

    Try:
    - switching to the Twenty Ten theme by renaming your current theme's folder in wp-content/themes using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

  4. dustycat
    Member
    Posted 3 years ago #

    Thanks for the suggestions.

    I recently spent 3 days having all my domains moved to a server running SUPHP so that I could use the install plugin/update wordpress features in WordPress as I was fed up of downloading, unzipping & uploading :-)

    I've just rolled back to v3.1.3 but the button hasn't reappeared so something very strange going on.

    I'm going to try the new 3.2 install as that has just gone live.

  5. dustycat
    Member
    Posted 3 years ago #

    I tried deactivating all plugins and logging out and back in but no difference.

    I've upgraded to 3.2 and still no 'Add New' button

    I've set up another installation on a different domain and installed 3.1.4 on there via cpanel and the 'Add New' button appears in that installation.

    Any more suggestions?

  6. esmi
    Forum Moderator
    Posted 3 years ago #

    Other than you seem to have hit a server issue, not really. Have you tried looking in your server's error logs.

  7. dustycat
    Member
    Posted 3 years ago #

    Esmi I had a look through the forum for other instances of this and you had actually pointed out a solution to another user with the same problem here

    http://wordpress.org/support/topic/missing-add-new-button-under-appearance-and-plugins

    So for anyone with the same problem I can confirm that going into phpmyadmin and changing the db_version value in the wp_options table to 8204 then logging back in to wp-admin did restore the button - heaven knows why but it did!

  8. natcolley
    Member
    Posted 2 years ago #

    Be sure to read nocnokneo's post in the thread dustycat mentions. His solution worked for me, not changing the options table.

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