Looks like something is conflicting with the plugin. Could you please deactivate else plugins or switch a theme and test again?
It’s my company website and don’t want to “trail and error”
switching a theme will cause me a lot of problems, I think
and I have about 15 plugins
is there another way?
I have noticed there are more users having the same problem
kind regards
willem
> is there another way?
I can’t suppose what might cause the issue. Try to enable WordPress debugging and see what is in debug log.
Also you can check your browser console, there could be some javascript errors, etc.
> I have noticed there are more users having the same problem
Each user has its own problem. Your issue could be completely different from else one although it might look similar.
