Thanks for the replies. Unfortunately, I’m unfamiliar with some of the terminology. Is there a step-by-step guide to the recommended troubleshooting steps ? In particular:
1. Does the first part mean ‘Clear your browser.’ (how ?), or ‘Clear your browser cache.’ (again, how ?) ?
2. What are server caches, and how can I tell if I have any ?
3. Line 3: ‘Clear … cookies again.’ Why again ? Should ‘Clear cookies’ be added to line 1 ?
4. Does this mean ALL my browser cookies, or is it WordPress-specific ?
5. How do I reset plugins folder ? I’ve never used FTP with WordPress.
Incidentally, my workaround for the Attachment problem is to type in the Media item’s directly, e.g. <webaddress>/wp-content/uploads/2013/04/<filename>. Inelegant, but it works.
Alternatively, editing my Profile to disable the Visual Editor enabled me to type in HTML, i.e. it overrides the failure of the Text button.
In passing: as another workaround, I tried ‘Paste from Word’, but this doesn’t really work (formatting lost; blank lines inserted everywhere). It might help some people where the Media item is just a short piece of text.
Another disappointment (probably should be a new thread): Alt-Shift-G (toggle full screen mode) doesn’t work. This would make editing easier.
Another possible problem: Alt-Shift-W (Distraction-Free Writing Mode) might be a replacement for Alt-Shift-G … but it doesn’t seem to do anything either.
Apologies for going on so long, but any help would be gratefully received.