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Add Link to Facebook
Add Link to Facebook - but no support (6 posts)

1 star
  1. MikeDrury
    Member
    Posted 10 months ago #

    I donated $25 in good faith, appreciating Marcel Bokhorst's efforts and expecting to have access to a higher level of support but kept getting "no support offered in Word Press" notices. If not here, then where?

    The Easy Setup makes no mention that you have to apply to become an App Developer and submit privacy statements and so on to get the authorization codes and so on and so on. I gave up halfway through Step 1.

    Call me an innocent in all respects. I run a website and give online help and I know what easily available support it. You don't find it here.

  2. Marcel Bokhorst
    Member
    Plugin Author

    Posted 10 months ago #

    Really? I have literally answered thousands of support questions and almost everybody is quite content about it. It is not even necessary to donate for it. But I cannot solve each and every problem, since some are not in my control (for example some Facebook stuff) or are not related to the plugin (for example theming). Please repeat your question here and I will try to solve it: http://forum.faircode.eu/

  3. Andrew
    Forum Moderator
    Posted 10 months ago #

    @MikeDrury, Do you have a review of the functionality of this plugin?

  4. MikeDrury
    Member
    Posted 10 months ago #

    Excellent question Andrew. No, I am sorry I don't. I haven't actually been able to install the plugin. Not being able to find the answers I need, I deleted everything I had done:

    Encouraged by Marcel's appearance above and his promise to try and solve it, I'll give it another go. I'll sleep on it and try again tomorrow or leave it.

  5. Marcel Bokhorst
    Member
    Plugin Author

    Posted 10 months ago #

    I have not seen any support question (not before this review and not after and not here on WordPress or on http://forum.faircode.eu/ ), so how is it going?

  6. MikeDrury
    Member
    Posted 10 months ago #

    Marcel, thank you very much for your follow up. My feeling is that I should not continue with the installation of the app. Is it OK with you and Andrew the moderator if I delete my posts above and disappear? Best wishes for all your developments and thanks again for your interest.

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