joehendryart
Member
Posted 1 year ago #
Hi
I have been using 3.01 since it was released on my main site http://www.joehendry.com with no problem until a couple of days ago.
When I am in a new post and I click the add image button, instead of the new, small window opening up, a full screen opens with the box in the top left hand corner for input and the rest of the screen is white. If I try to upload an image and click insert, the whole screen goes blank and the image is not inserted.
I have searched the forum and tried deactivating plugins but that did not work.
Can someone help please?
Rgds
Joe
Have you tried:
- deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).
- switching to the default theme to rule out any theme-specific problems?
- resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.
- re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?
- increasing the memory available to PHP?
http://wordpress.org/support/topic/253495#post-1017842
joehendryart
Member
Posted 1 year ago #
Hi Esmi
Thanks for taking the time to reply.
I switched the theme, then deactivated plugins , then went back to the theme I use and it's working.
Thanks again!
Joe