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[resolved] Activation error - Subscribe2_HTML (6 posts)

  1. AngelaWaltz
    Member
    Posted 1 year ago #

    Hi, Matt,

    We purchased the Subscribe2_HTML version on Friday from Semper and have been using the zip file as is.

    I was getting a fatal error using the WP UI upload function when I tried to ACTIVATE the plugin. So I asked my Network Admin to install it directly onto the server (installs fine), but it wouldn't activate that way either.

    Are we missing a file in this zip? Or is this a conflict with another plugin?
    Here is the error:
    SCREAM: Error suppression ignored for
    ( ! ) Warning: require_once(C:\wamp\www\wordpress2\wp-content\plugins\subscribe2/classes/plugin-update-checker.php): failed to open stream: No such file or directory in C:\wamp\www\wordpress2\wp-content\plugins\subscribe2_html\subscribe2.php on line 73
    Call Stack
    # Time Memory Function Location
    1 0.0028 252488 {main}( ) ..\plugins.php:0
    2 0.6834 16351448 plugin_sandbox_scrape( ) ..\plugins.php:149
    3 0.6846 16389936 include( 'C:\wamp\www\wordpress2\wp-content\plugins\subscribe2_html\subscribe2.php' ) ..\plugins.php:147

    ( ! ) SCREAM: Error suppression ignored for
    ( ! ) Fatal error: require_once(): Failed opening required 'C:\wamp\www\wordpress2\wp-content\plugins\subscribe2/classes/plugin-update-checker.php' (include_path='.;C:\php\pear') in C:\wamp\www\wordpress2\wp-content\plugins\subscribe2_html\subscribe2.php on line 73
    Call Stack
    # Time Memory Function Location
    1 0.0028 252488 {main}( ) ..\plugins.php:0
    2 0.6834 16351448 plugin_sandbox_scrape( ) ..\plugins.php:149
    3 0.6846 16389936 include( 'C:\wamp\www\wordpress2\wp-content\plugins\subscribe2_html\subscribe2.php' ) ..\plugins.php:147

    Please help!!
    Thank you so much!

    http://wordpress.org/extend/plugins/subscribe2/

  2. mattyrob
    Member
    Posted 1 year ago #

    @AngelaWaltz,

    Those error messages are telling you that you have a file missing on the server.

    The first part tells you that the 'plugin-update-checker.php' file cannot be found when called from the subscribe2.php file.

    Please re-upload the files and make sure you upload all the necessary files and folders from the downloaded zip archive.

  3. AngelaWaltz
    Member
    Posted 1 year ago #

    Thank you, Matt. Appreciate the help.

  4. AngelaWaltz
    Member
    Posted 1 year ago #

    I am using the EXACT zip file I downloaded from the Semper site on Friday, 12/14/2012 at 1:30 pm Central Time. So... as long as the Zip file I downloaded had everything we needed, then it must be a server issue. Have you made changes to the ZIP file on Semper since 12/14?
    Is it possible the entire zip file didn't download properly? How would I get another copy of the Zip from you if not?

    My email is awaltz at marc.org if you think a new Zip file would help.

    Thank you.

  5. mattyrob
    Member
    Posted 1 year ago #

    @AngelaWaltz,

    I haven't made any changes to the zip file but you can re-download at any time with the link in the original email or after logging in to your account.

    Unzip the file locally and look in the subscribe2_html/classes folder. If the plugin-update-checker.php file is present there then it must only be missing on the server or maybe is corrupt.

  6. AngelaWaltz
    Member
    Posted 1 year ago #

    Thank you for the direction. I clicked the link in the Semper order email and it says: This order is no longer in the system.
    (I didn't have an account at Semper. The order went straight to PayPal and that's where it was processed.)

    The good news is that the plugin-update-checker.php is indeed in the classes folder in the subscribe2_html zip. So it must be missing on the server. I will get with our Network Admin.

    Sorry to load your week with our issues.

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