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Activating JetPack breaks my website with blank, white screen (5 posts)

  1. SmallDot
    Member
    Posted 1 year ago #

    When activating and linking the WordPress.com account to my JetPack plugin, my client's website (fulaonline.com) breaks immediately and displays a smiley face and white screen.

    I've tried downgrading the jetpack plugin but it is still not working.

    The site was working fine until I activated JetPack.

    What do I do to allow the website to run with JetPack? I can disable it for now and the site will run fine.

    Thanks in advance for your help!

  2. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Switch back to Twenty Twelve theme and try installing Jetpack.

  3. SmallDot
    Member
    Posted 1 year ago #

    Wow. That worked. Thank you very much. I'll remember this for future client installs.

    Appreciate the help!

  4. SmallDot
    Member
    Posted 1 year ago #

    Now that I enabled the stats, the site crashed again. Looks like the fix didn't work.

  5. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    You may delete the plugin and reinstall it with a freshly downloaded copy. Try uploading via FTP or c-panel. Do all your settings, installing plugins, etc while the on default theme.

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