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Account billing change (4 posts)

  1. ashlyellendaddy
    Member
    Posted 1 year ago #

    My daughter had a wonderful website that I'd like to take over and pay for. Unfortunately she was killed in a tragic car accident last week May 14. Can someone please help me with this? Her url was http://ashleyellen.com
    Thank you!
    Dan

  2. cubecolour
    ɹoʇɐɹǝpoɯ
    Posted 1 year ago #

    Sorry for your loss Dan.

    WordPress is just the software powering the website, so you will need to contact the web hosting company that hosts the website to take over the billing.

    This appears to be AN Hosting: http://www.anhosting.com/

    You will need to get the admin password for the site, as it is a good idea to keep WordPress and the plugins up to date to ensure security. Also you should make a file and database backup so that if anything happens you can restore it.

  3. ashlyellendaddy
    Member
    Posted 1 year ago #

    Thank You! I'll check with AN Hosting and try and backup the database. I appreciate the quick reply.

    Dan

  4. cubecolour
    ɹoʇɐɹǝpoɯ
    Posted 1 year ago #

    Don't forget to backup the files as well - use an ftp application such as filezilla or a file utility on the hosting control panel if there is one. The hosting company should be able to help you with these tasks.

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