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Accessing Admin Panel (4 posts)

  1. JustinL
    Member
    Posted 1 year ago #

    I am not able to access my admin section of my website because my web designer had all of this information and this person is no longer able to be contacted.

    How do I change or access the admin panel without the password?

    Thanks for your help,

    Justin

  2. codingpet
    Member
    Posted 1 year ago #

    Do you have your hosting information? If yes, you can access your database(via phpmyadmin etc). Find the wp_users table and find the "admin" record. Change the email address to yours.

    Then you can go to your site wp-admin login screen and click the lost password button. Details will be sent to your email address. Just follow the steps to get it back.

    If no hosting information, No wp-admin information. Then no ideas...

  3. JustinL
    Member
    Posted 1 year ago #

    I have access to the hosting. I can't locate the actual folder where the users are located. Do you know the sub folders and how I would get to this file?

    Thanks so much, Justin

  4. JustinL
    Member
    Posted 1 year ago #

    Still need help please! Thanks so much in advance.

    I have access to the hosting. I can't locate the actual folder where the users are located. Do you know the sub folders and how I would get to this file?

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