WordPress.org

Ready to get started?Download WordPress

Forums

Jetpack by WordPress.com
[resolved] Access Denied (8 posts)

  1. mmlarche
    Member
    Posted 11 months ago #

    Hi, I'm trying to use the jetpack contact form on a static page. Eaxh time I hit the Add Contact Form button, I'm getting this error: " 403 Forbidden
    Access to this resource on the server is denied!"

    I'm using the Fundify Theme, if that helps at all.

    Is this an issue with Jetpack or with my server?

    Thanks for your help!

    http://wordpress.org/plugins/jetpack/

  2. Matthew
    Member
    Posted 11 months ago #

    Try Deactivating all your plugins except Jetpack, and switch to the default Twenty Twelve theme. If that fixes it then activate your plugins one by one to find the plugin with the problem. If you activate all your plugins and the problem is still there then switch to your Fundify Theme. If the problem is still there then you should contact your host.

    What version of jetpack are you using?

  3. Matthew
    Member
    Posted 11 months ago #

    What is your blog URL?

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 11 months ago #

    @mmlarche The steps described by @Websiteguy will indeed help you to find out if the problem is caused by a theme or plugin conflict.
    When deactivating your plugins, you will want to start with caching plugins, as they may be what's causing the issue here.

    If that doesn't help, could you post a link to your contact form here so we can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Thanks!

  5. mmlarche
    Member
    Posted 11 months ago #

    Thanks, everyone for your help. I tried deactivating all plugins and switching to the Twenty Twelve theme, and I'm still having the problem. My website is immigrationfunds.com. It's still new, so I don't have any existing contact forms to link to.

    Looks like I might need to follow up with my hosting company next.

    Thanks again!

  6. mmlarche
    Member
    Posted 11 months ago #

    Oh, and I am using Jetpack 2.4.

  7. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 10 months ago #

    mmlarche, everything looks fine with your Jetpack connection on our end. Let us know what you hear back from your webhost.

  8. mmlarche
    Member
    Posted 10 months ago #

    Thanks - the problem was with the web host and not with jetpack. Thanks for the great support!

Reply

You must log in to post.

About this Plugin

About this Topic

Tags

No tags yet.