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W3 Total Cache
A disaster after the latest Upgrade (33 posts)

  1. Andrea Pernici
    Member
    Posted 1 year ago #

    After the latest upgrade it' impossible to USE W3TC.

    I receive a series of Read Wirte issues.

    I'm using mod_php and all the other plugin are working.

    W3 give an impossibile to write error even if folders and files are 777.

    What to do? I now disabled the plugin cause it destroy my website.

    http://wordpress.org/extend/plugins/w3-total-cache/

  2. Andrea Pernici
    Member
    Posted 1 year ago #

    Another problem is that on a WPMU environment the plugin is unusable.

  3. jonahenry
    Member
    Posted 1 year ago #

    I can't even seem to disable the plugin either.

    Fatal error: Uncaught exception 'FileOperationException' with message '<strong>/home/content/38/8595638/html/wp-content/w3tc-config/master.php</strong> could not be created, please run following command:<br /><strong style="color: #f00;">chmod 777 /home/content/38/8595638/html/wp-content/w3tc-config</strong>' in /home/content/38/8595638/html/wp-content/plugins/w3-total-cache/inc/functions/activation.php:117 Stack trace: #0 /home/content/38/8595638/html/wp-content/plugins/w3-total-cache/lib/W3/ConfigWriter.php(159): w3_throw_on_write_error('/home/content/3...') #1 /home/content/38/8595638/html/wp-content/plugins/w3-total-cache/lib/W3/ConfigWriter.php(421): W3_ConfigWriter->save() #2 /home/content/38/8595638/html/wp-content/plugins/w3-total-cache/inc/functions/update.php(58): W3_ConfigWriter->import_legacy_config_and_save() #3 /home/content/38/8595638/html/wp-content/plugins/w3-total-cache/lib/W3/Plugin/TotalCacheAdmin.php(298): w3_run_legacy_update() #4 /home/content/38/8595638/html/wp-content/plugins/w3-total-cache/lib/W3 in /home/content/38/8595638/html/wp-content/plugins/w3-total-cache/inc/functions/activation.php on line 117
  4. Chris
    Member
    Posted 1 year ago #

    same here
    Cannot even access the dashboard. Giving all permissions to w3tc-config doesn't help.

  5. Chris
    Member
    Posted 1 year ago #

    I made the backend accessible again by commenting out ('//') line 117 in inc/functions/activation.php
    Certainly not the real solution, but at least we can access our posts.

  6. Andrea Pernici
    Member
    Posted 1 year ago #

    Yes and on WPMU environment the w3tc plugin is not visibile in the plugin list section, but active.
    Very strange.

  7. iohannis
    Member
    Posted 1 year ago #

    Same here, except only on three of 12 upgraded sites (different web hosts, though). Would be great to get this fixed, since the sites won't survive without caching...

  8. alchymyth
    Forum Moderator
    Posted 1 year ago #

    @jonahenry
    @Chris
    @iohannis

    to report problems, please everyone start your own topic, and post as much relevant information as possible.

    this will make it easier to track the problems.

  9. Andrea Pernici
    Member
    Posted 1 year ago #

    Look here

    http://www.andreapernici.com/w3tc-error.jpg

    Everything is 777 and I filled in FTP credentials.

    Same issue on 2 website using mod_php.

    White screen after upgrading and impossible to create the various config file.

    Is there a way to create the files db.php etcetc manually?

  10. woktoss
    Member
    Posted 1 year ago #

    W3 Total Cache is one of the greatest WP plugins... but i was forced to restore my previous plugin backup after W3TC's latest update... there were a few display issues which i'm a little too busy to work around now.

  11. Chris
    Member
    Posted 1 year ago #

    @alchymyth Thanks for the advice! Until now I thought it would on the contrary make work easier for the developer if people who have exactly the same problem join one report.
    From my side there is no more information than what has already been mentioned.

  12. faospark
    Member
    Posted 1 year ago #

    guys i think it changed the permission of the folder of wp-content to 3** something so i reverted it to 755 so far at least my subdomains seem to be functioning properly

  13. ECADF
    Member
    Posted 1 year ago #

    The same problem here, I just update w3 on 2 blogs and I couldn't access the dashboard. I removed the plugin and install it again then when I try to activate the plugin I keep getting fatal error message

  14. Eddie - Digital Marketing Consultant
    Member
    Posted 1 year ago #

    Same here. This is the error I am getting.

  15. Jose323
    Member
    Posted 1 year ago #

    I'm having the same problem others describe here. I then tried deleting from the /wp-content/ folder the file w3-total-cache-config.php and the two folders /w3tc/ and /w3tc-config/. It didn't fix anything. When I go to /wp-admin/ I get an error:

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /XXXXXXXXXXX/advanced-cache.php.

    I tried deleting that one as well, but then the error simply updated to the following:

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /XXXXXXXXXX/db.php.

    And after removing said file, it asked for:

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /XXXXXXXXXX/object-cache.php.

    And after deleting this last one, I was able to log in again. There doesn't seem to be a sign of having W3TC installed anymore, but everything seems to be working fine. I'll wait to read here in the forums for the best approach next, since I'm hesitant to reinstall W3TC.

  16. Andrea Pernici
    Member
    Posted 1 year ago #

    I upgraded the plugin on a PHP FASTCGI environment and everything is fine.

    I think there is a permission issue with w3tc and mod_php environment.

  17. ReneLapoutre
    Member
    Posted 1 year ago #

    After upgrading my WPMU-site was completely down. After deleting all w3-total-cache-config files and deleting `/** Enable W3 Total Cache */
    define('WP_CACHE', true); // Added by W3 Total Cache` from the config.php everything functions normal again, accept for w3-total-cache.
    I'm hoping for a better upgrade...

  18. qdhd99
    Member
    Posted 1 year ago #

    This is ridiculous. reversed back to 0.9.2.5

    The new dashboard is supposed to be the place for easy control, now it is the place the developer is peddling his services and news. There is no way to customize it.

    It is not broken, Don't upgrade.

  19. Eddie - Digital Marketing Consultant
    Member
    Posted 1 year ago #

    I need to type something in here to unsubscribe from this post.

  20. brandondrury
    Member
    Posted 1 year ago #

    My blog is still running, but wp-admin is dead.

    My server uses fastCGI.

    Stack trace:
    #0 ..../wp-content/plugins/w3-total-cache/lib/W3/ConfigWriter.php(159): w3_throw_on_write_error('/home/...')
    #1 ..../wp-content/plugins/w3-total-cache/lib/W3/ConfigWriter.php(421): W3_ConfigWriter->save()
    #2 ..../wp-content/plugins/w3-total-cache/inc/functions/update.php(58): W3_ConfigWriter->import_legacy_config_and_save()
    #3 ..../wp-content/plugins/w3-total-cache/lib/W3/Plugin/TotalCacheAdmin.php(298): w3_run_legacy_update()
    #4 ..../wp-content/plugins/w3-to in ..../wp-content/plugins/w3-total-cache/inc/functions/activation.php on line 117

  21. GrantBarrett
    Member
    Posted 1 year ago #

    Same here. Borked. Trying to revert to the last version now.

  22. 110101100
    Member
    Posted 1 year ago #

    Totally buggered up my site.

    Have had intermittent problems viewing and logging into the site, sliders not working, widgets not loading in, running like treacle despite all the 'enhancements'.

    Do you even bother to test the releases or do you just cross your fingers and hope?

    As someone who runs a commercial site I just can't afford for a plugin to fail me on this scale.

  23. scott9s
    Member
    Posted 1 year ago #

    I have the same issue: I tried to do a fresh install:

    Plugin could not be activated because it triggered a fatal error.
    
    Fatal error: Uncaught exception 'FileOperationException' with message 'C:\inetpub\wwwroot\mysupercooldomain/wp-content/w3tc-config/master.php could not be created, please run following command:
    chmod 777 C:\inetpub\wwwroot\mysupercooldomain/wp-content/w3tc-config' in C:\inetpub\wwwroot\mysupercooldomain\wp-content\plugins\w3-total-cache\inc\functions\activation.php:117 Stack trace: 
    
    #0 C:\inetpub\wwwroot\mysupercooldomain\wp-content\plugins\w3-total-cache\lib\W3\ConfigWriter.php(159): w3_throw_on_write_error('C:\inetpub\wwwr...')
    #1 C:\inetpub\wwwroot\mysupercooldomain\wp-content\plugins\w3-total-cache\lib\W3\ConfigWriter.php(421): W3_ConfigWriter->save()
    #2 C:\inetpub\wwwroot\mysupercooldomain\wp-content\plugins\w3-total-cache\inc\functions\update.php(58): W3_ConfigWriter->import_legacy_config_and_save()
    #3 C:\inetpub\wwwroot\mysupercooldomain\wp-content\plugins\w3-total-cache\lib\W3\Plugin\TotalCacheAdmin.php(298): w3_run_legacy_update()
    #4 C:\inetpub\www in C:\inetpub\wwwroot\mysupercooldomain\wp-content\plugins\w3-total-cache\inc\functions\activation.php on line 117

    Anyone have any solutions?

  24. noisegate95
    Member
    Posted 1 year ago #

    @110101100, I had to sign in just to comment on your post. Do "you" even bother to test out plugins on a test site, prior to jumping right in on day one? For someone who runs a commercial site, I would think this would be an important first step.

    Let's all remember something. This is a FREE product. Work through the problems, but there is no need to get downright nasty!!!

    Not everyone has the same WordPress host, the same plugins, the same this, the same that... So there is no way in he11 the author can create something with a "Standard" config.

    Just saying!

  25. khromov
    Member
    Posted 1 year ago #

    Same issue with FileOperationException as most people here. chmod 777 doesn't fix it.

    Edit: Solved by removing all traces of old version (including old plugin folder) and activating it again.

  26. Andrea Pernici
    Member
    Posted 1 year ago #

    I solved the problem recreating the missing files by hand.

    In the WPMU environment now is possibile to Activate Sitewide.

    The integration with newrelic is great.

  27. definitio
    Member
    Posted 1 year ago #

    The update was too big.

    So I took the precautionary measure of
    1) clearing all cache
    2) uninstalling W3TC
    3) Clearing my browser's cache
    4) clearing any left over files and directories (check your config file as well...I had changed permission and wouldn't work automatically)
    5) optimizing the database
    6) Reinstalling "clean"

    When there are so many changes, and so many different setups, it's better to play it safe. Something is bound to go wrong.

    I've only noticed an increase in time when serving non-cached pages I am not so enthused about (shared hosting), but still good.

  28. Ashwani Kumar Singh
    Member
    Posted 1 year ago #

    I also faced the same problem after upgrading..but what I did was uninstalled the plugin again it showed some errors and asked to delete some files ..i logged in to ftp and deleted those files in /public_html/wp-content/.... and also w3tc-config.php and w3tc folder ...
    after that I logged into wordpress admin and installed the plugin again it worked...

  29. flashbytes
    Member
    Posted 1 year ago #

    Like Ashwani Kumar Singh said.

    I too deleted all w3tc files, could access the website/backend and installed the plugin again. It works.

  30. mbrsolution
    Member
    Posted 1 year ago #

    Hello all, I totally agree with @noisegate95, most that use this plugin are very happy with the results and do everything within their power and ability to support this great plugin that is provided for FREE.

    Please to all who feel this is a waste of time and especially this huge or mega upgrade, there are always going to be problems with such an upgrade. Most of the time plugins do work. But bare in mind that a developer cannot test their new plugin or an upgrade against all host, all plugins and all templates out in the market.

    So please have some consideration for the developers of plugins and go ahead and THANK THEM for doing all of this for FREE.

    God bless you all.........

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