I used the simple version originally and it worked but could not put on an intake form, which I needed so I upgraded to the Paid version. That is when all the trouble started. Even though I totally removed the simple version, the paid version NEVER worked. I sent several emails to the "support" and all he told me (after putting me off) was to uninstall and reinstall and trash everything in between which I did several times. In addition, it turned out that the paid version did not have a form as I was told. I would stay away from this one. I would give it a half start if I could.