WordPress.org

1. billdennis5
   Member
   Posted 2 years ago #

   I've been having intermittent and recurring issues with using WP in FireFox and to some extent, IE.

   When I try to login, FF sends me a dialog box asking if I want to download wp-login.php instead of opening it in thebrowser window. I can login using IE, but the dashboard doesn't fully load and sometimes I get "page cannot be found" when I try to post or make changes to settings.

   It happens even though I've stopped all pinging.

   My host and I have been "fighting" over this for weeks.

   This is the last reply from them:

   It looks like some portion of your wordpress script has been causing eaccellerator to segfault and coredump. When I temporarily disabled eaccellerator I was able to successfully comment where it had been segfaulting previously. I have done a fresh eaccellerator install and re-enabled this and can still comment, but am not 100% sure this has fixed the issue since it has been so intermittent. It appears to be working after the re-install so I am going to leave the configuration as is for now. If you run into *any* other trouble with this please let us know so that we can either disable eaccellerator or have your account moved to a server that does not have sites on it which depend on this functionality."

   My question: If there anything I can do to fix this on my end?

2. billdennis5
   Member
   Posted 2 years ago #

   An update: It looks like my hosting company (A Small Orange) has decided to throw in the towel:

   All of our servers run eAccellerator. It's a fairly critical component of our service, as it speeds up PHP several times over and that results in more stable operation for our machines. It's *supposed* to be a transparent component and not interfere with your scripts (since it technically operates outside of the execution engine), but that's obviously the case here. One I did notice that wasn't brought up before is that the version of eA on this server is out of date. I've upgraded it now to the latest version and chances are that will resolve the problems are, since they've made a lot of bug fixes between the version we had installed and the latest one that I've installed now.

   Needless to say, my site is having the exact same problems even after this new, latest version of "eaccelerator."

   Since I cannot have a blog that doesn't work properly, I'm going to have to move.

   I will be using one of the companies frecomended by Word Press. My question is this: Does anyone know if these hosts use this "eAccelerator" program, or is this just a BS excuse being handed to me because they don't know what the problem is?

   God, I hate trying to get technical support on a holiday.

3. whooami
   Member
   Posted 2 years ago #

   fwiw, Im on aso, and have not had any similar problems. In fact, there are dozens, if not hundreds of other working WP installs on aso.

   and I have to say that ive never seen them offer up bs excuses, either. Their support is nothing but supporting.

   As for other hosts, if no-one knows here, why not just email them and ask before committing, or ask on their whatever support forums they have.

4. billdennis5
   Member
   Posted 2 years ago #

   I am generally happy with ASO support, two.

   But this problem started months ago and just keeps getting worse. Usually it goes away and now it's not.

   Obviously, they've tossed up their hands ... which is their right.

   I've gotta move. That's all there is to it. I'm just hoping SOMEONE knows something that's gonna fix this.

5. sdenike
   Member
   Posted 2 years ago #

   I dont host with ASO but I have started to notice an issue much like this. Sometimes when I try to load the wp-admin/ it never finishes loading and I am left with a blank page. If I login to my machine and restart Apache it works perfectly again. I dont know if this has anything to do with eA as I have not really dug into the issue much. Right now I just login to my machine when it happens and restart apache. I will try to dig in a little more after New years.

6. billdennis5
   Member
   Posted 2 years ago #

   Well ... ASO fixed the problem by upgrading their version of eAccelerator.

   My fixed, I mean my site went a whopping FIVE days without the problem recurring. Here it is on a Saturday and the same issue has come back.

   The last time this happened, it was a weekend, too.

   And today is my five year Blogoversary.

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