[Plugin: WP Customer Reviews] Problem with aggregated reviews

  • seefeld

    (@seefeld)


    11 years, 9 months ago

    WP Customer Reviews Plugin is a great plugin!

    It makes adding comments supporting rich snippets very easy!
    However, I have a issue with it.

    When testing with Rich Snippets Testing Tool I noticed that aggregate reviews are not being calcuated properly, the plugin is gererating the following:

    hreview-aggregate
    summary = Reviews for my site
    item hcard
    fn = Dr Some Name
    org
    organization-name = Dr Some Name
    adr
    country-name = UK
    tel
    url = http://www.website.com/
    rating
    best = 0.0
    average (normalized to 5.0 scale) = 5.0
    average = 0.0
    count = 0
    Warning: count field is 0.
    Warning: votes field is 0.

    As you can see best, average and & count are 0.

    Changing the plugin core files is not a great idea (will be overwritten on the update). Any other solutions you can think of?

Viewing 1 replies (of 1 total)
  • SG-Smith

    (@sg-smith)

    11 years, 8 months ago

    Hi I found this problem too. If you check the active box on page/posts to activate reviews the aggregate fields populate correctly.

    Additionally if you use [WPCR_INSERT] short code and actually specify a page ID the output reviews also show the aggregate information populated correctly.

Viewing 1 replies (of 1 total)
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