Your theme is missing <?php wp_head(); ?> or <?php wp_footer(); ?> or both
Nope, this has absolutely nothing to do with wp_head() or wp_footer().
My self-built theme runs on WordPress 3.3.1 on Apache and it most definitely has these functions on each page. I double checked just now to make sure, and both functions are there. Yet every time someone tries to vote there is a Javascript alert box proclaiming: “Your last request is still being processed. Please wait a while …”
I will dig into this a little further, since strangely enough this problem does not seems to occur on Lighttpd 1.4, will update as soon as I know something.
Hmm, interesting. Tracking this, I found that when the Javascript function poll_vote() is invoked (by clicking the vote-button) the following error is shown in the Firebug console:
NetworkError: 404 Not Found - http://www.domain.tld/wp-content/plugins/wp-polls/wp-polls.php
Calling it a second time —either by clicking the button or directly using the console— throws the message claiming the request is being processed. Which is of course untrue since there’s a 404 being returned.
The strange thing is, the file is physically there. I checked it, it’s there, it’s not empty. So my suspicions is that there’s some server re-write rule, or a file/folder permission that’s causing this.
Even stranger, I double-checked, and this issue is non-existant on Lighttpd.
When I turn of permalink URL rewriting (selecting the topmost option under Settings > Permalinks) i get the following:
NetworkError: 500 Internal Server Error - http://www.logistiektotaal.nl/wp-content/plugins/wp-polls/wp-polls.php
So I suspect this has something to do with server settings. I will call the web hosting company and report back with findings.
And indeed, after contact with the server administrator he pointed out there was a security rule in effect that prevented files with 777 (or world writable) permissions to be accessed by AJAX calls. My solution was to set the entire wp-content/plugins/wp-polls folder to permission 755.
If you’re wondering, the command is called chmod, and you can apply it using using your ftp client or the command line.
Thread Starter
eozdag
(@eozdag)
This is great, very thorough, thank you!
I have my permissions on 755 and I still have these problems… anyone could help out? Here’s the poll: http://metalrecusants.com/2012/05/26/the-big-four-of-us-death-metal/#ViewPollResults
Whats wrong with it? I can vote and view results just fine
Hey,
Yeah, I managed to fix it. I just “restored settings” in the Poll Options page and it worked.
Thanks and apologies for forgetting to report here!
