• I am trying to send my emails using smtp, but I get an error after submitting the form that says SMTP Error: Could not authenticate. I do get the pop up that says the message was successful, but the email never shows up and there is that error in the top left of the screen.

    I have input all the information under the general settings section using the following information:

    SMTP Host: smtp.gmail.com
    SMTP Port: 465
    Encryption: SSL

    I also have it set to use SMTP Username/Password with the correct login information provided. What am I doing wrong?

    Thanks for any suggestions

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Taylor Lovett

    (@tlovett1)

    I would try to test those email settings using another program. There isn’t much I can do.

    … I have a similar problem. The message comes up with a success message and saves in the DashBoard, but no email is sent. I even tried downloading an SMTP config plugin… This is a real kinda “deal breaker” as to whether one can use this plugin or not… a great pity because otherwise its pretty awesome.

    ma.nilla, are you also using google apps?
    tlovett1… please help!

    Seems like this plugin does not use the wp_mail() function or…?

    I have my own mailserver at my hosting company

    Installed SMTP plugin
    http://wordpress.org/extend/plugins/smtp/faq/
    Set all parameters and testmail works fine.

    The SMTP plugin states in its FAQ:

    “I have a plugin that sends out emails but doesn’t use SMTP. Why?”

    “Said plugin has to use the WordPress default wp_mail() function when sending emails in order for SMTP to work.”

    So what does the Contact Form use if not the wp_mail() function?

    /Akerman

    …sorry. Found the settings in the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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