WordPress › Support » The GoDaddy Installation Fix

stonercreek
Member
Posted 3 years ago #

>>>>> The GoDaddy Installation Fix for WordPress 2.x <<<<

(Background - After pulling my hair out for hours and pouring over numerous previous posts with only a part of the answer...I've decided to pull all of those bits into this one post which, I hope, will help you solve all GoDaddy installation problems...at least these steps did it for me. Like you, I was befuddled by the "wp-config is missing", "wp-config already exists" merry-go-round.)

MAKE SURE YOU DON'T SKIP A STEP...or you'll have to start from the beginning. And yes, you can install to a sub-folder using this method.

STEP ONE: Follow the Famous 5-minute Install through and including item #3 (changing the wp-config name). http://codex.wordpress.org/Installing_WordPress#Famous_5-Minute_Install

STEP TWO: Open the wp-config.php file in Dreamweaver (preferably) or other HTML or text editor.

STEP THREE: Fill in the DB_NAME, DB_USER (usually the same) and your DB_PASSWORD.

STEP FOUR: Fill in the DB_HOST with the address given to you by GoDaddy. NOTE:'LOCALHOST' WILL NOT WORK for GoDaddy!

NOTE: To find the address you need to enter above, go into your GoDaddy Hosting Account and OPEN the CONTROL PANEL for the account you set up the MySQL database in. Once there click on MYSQL and then click on the USER NAME of the database you created. You'll then see HOST NAME which will look similar to: mysql98.secureserver.net Whatever yours shows that is what you enter in STEP FOUR above.

STEP FIVE: Once you have entered all of the above, save the file...and this is VERY important...making sure the file name is 'wp-config.php'. Be careful as there are some text editors that will save this as a straight text file with a 'txt' suffix. It must have the 'php' suffix.

STEP SIX: Upload all your files as outlined in item #5 of the Famous 5 Minute Install. DO NOT do item #6 of the Famous 5 Minute Install yet. (Note: Contrary to some previous posts...YOU CAN upload to a subdirectory.)

STEP SEVEN: STOP! and before you do anything,read STEP EIGHT below BEFORE you do anything else. If you accidentally jumped ahead and tried to run the install as listed in item #6 of the Famous 5 Minute Install...you must now delete all of the files off of your server and start again with STEP ONE. Sorry.

STEP EIGHT: Using CuteFTP or a similar FTP program that allows you to change the CMODS of server files and folders, change the settings of the folder that contains everything you just uploaded from "755 to "777"...even if it is the root directory. NOTE: This MUST be done BEFORE you attempt item #6 of the Famous 5 Minute Install.

STEP NINE: Assuming you have done all of the steps above in order...you are now ready to move on to item #6 of the Famous 5 Minute Install. Take a deep breath and do it.

STEP TEN: If it worked...Congratulations! But your not through...advance to STEP TWELVE!

STEP ELEVEN: If it didn't work and you find yourself looking again at that familiar error message saying cannot find wp-config.php...you need to totally wipe out everything you uploaded (including the subfolder you created). I know, sounds drastic, but it is necessary. Actually I had to do this twice before I achieved success. Why? I haven't a clue.

STEP TWELVE: Complete the Blog naming and email form and the rest of the online steps you are given until you reach the end and receive an email congradulating you on your new blog. PAT YOURSELF ON THE BACK...BUT DO NOT SKIP THE FOLLOWING STEP!!!!

STEP THIRTEEN: Super-Incredibly Important!!!! Go back to your FTP program and change the CMODS of the folder you changed previously from '777' back to '755' and log out.

I hope this has been of help. Here's to less hair loss.

(Insert all possible indemnifying disclaimers here that you have ever read or skipped over in the past)

John Wesley
podz
Support Maven
Posted 3 years ago #

Dreamweaver - entirely optional. After all, who wants to spend $400 just to install WP ? :)
stonercreek
Member
Posted 3 years ago #

Ture...but Use 'em if you got 'em!
ryanvb
Member
Posted 3 years ago #

I'm lost on step 8. What is CMODS?
I am uploading to the general folder at my godaddy FTP host. Do I need to create a fodler called 777? I'm lsot here.
thanks
stonercreek
Member
Posted 3 years ago #

If you used ftp software to upload the files (CuteFTP, WS-FTP, etc.), then simply right-click on the file folder and then choose 'PROPERTIES/CHMOD'. There you will see the "permissions" box with "755" in it. Change that to '777' in STEP EIGHT. And later don't forget to change it back as part of the last step.
davidbruce
Member
Posted 3 years ago #

Bless you!!!

you saved me countless hours and from early
hair loss

David Bruce
slargent
Member
Posted 3 years ago #

Does this work with a Godaddy 'Windows' host with Frontpage extensions or do you need Linux????

Thanks!
stonercreek
Member
Posted 3 years ago #

What's important...actually absolutely necessary...is that your plan must include "php". Under the economy plan, "php" is only available on a Linux. Higher plans include "php" on both server types.
luckylady777
Member
Posted 3 years ago #

I still can't get the stupid thing to work! I'm going out of my mind trying to install this thing, and I've followed every step I have seen on these support thingies yet for some reason I get the ... "Error establishing a database connection...This either means that the username and password information in your wp-config.php file is incorrect or we can't contact the database server at mysql49.secureserver.net. This could mean your host's database server is down." What the hell am I doing wrong. I've changed all the info the the mysql db info, I've set all files to 777, i've put in it's own subfolder, i've taken out of subfolder, i've uploaded and deleted the files a million times, and I still can't get the damned thing to work. HELP!
artsymommachic
Member
Posted 3 years ago #

i too cannot get it to work and have literally being doing it ALL DAY I feel like crying or throwing the darn computer out the window! The only thing i can't do is the 777 thing i just dont see where to do it at? I've tried with IE and the godaddy FTP thing. neither way has an option to do that. I'm going nuts!!!
stonercreek
Member
Posted 3 years ago #

artsymommachic - >>

You must get it changed or it will never work. You need an ftp program to do it. There are many out there...among the free ones: http://www.smartftp.com/
holocron
Member
Posted 3 years ago #

I'm not seeing what this all si supposed to do? You don't need to go thru any crazy steps just to upload and install WP to GoDaddy.

Or is this addressing some specific issue, such as the Rich Text Editor not working?

I'll try a test intall via these instructions later I guess.
stonercreek
Member
Posted 3 years ago #

luckylady777 --> You should not set all of your "files" to 777...just the highest folder (the one which contains all of the WP files and folders). Leave the individual files alone. That could be your problem. And, though I'm sure you've done this, double check the 'mysql49.secureserver.net' address.

Good luck.
stonercreek
Member
Posted 3 years ago #

holocron ---> The issue address here is not trouble in uploading to GoDaddy, but in hopefully answering many of the problems hundreds are having in getting 2.x installed once there. If you've found the Holy Grail in doing it, please share!
8wheels
Member
Posted 3 years ago #

stonecreek, you. da. man.
First try, awesome success. Thank you *very much* for your trouble, and the clarity with which you wrote this.

BTW, some FTP clients may not make how to do the permissions obvious. Using Cyberduck, for example, you enable checkboxes for 'group' and 'other' to allow writing, rather than change a numeric field, but it shows the number changing above the checkboxes.
egwg
Member
Posted 3 years ago #

When I go in to the CHMOD in ftp, the permissions shows up as 0 instead of 755. When I try to change it to 777, the following error message comes up:

500 'SITE CHMOD 777 wp-admin': command not understood

Did I do something wrong b/c the permissions are showing up as 0 and not 755?
stonercreek
Member
Posted 3 years ago #

Shweels --> Thanks and congrats!
egwg ----> You are correct some FTP clients don't allow you, or make it difficult, to change the "numerical" permissions.

You will or should, however, see 9 check boxes. Note their current positions (that configuration is what gives you the "755") as you'll need to return them to that state after installation.

To change to "777" make sure ALL are checked.
Don't forget to change them back in step 13. Good luck
Kellyf1
Member
Posted 3 years ago #

egwg - Sounds like you are on the windows hosting plan. the CHMOD command is a linux/unix command and I know my FTP client can't change it on the windows plan.
slargent
Member
Posted 3 years ago #

thanks for the help Stonercreek... I will try this out once I change the OS to Linux.

Quick question, I have heard of problems with the rich text editor... After you followed these steps do you still have any 'show stopping' issues???
holocron
Member
Posted 3 years ago #

Stonecreek>> My holy grail is that you don't need to follow your steps that include the CHMOD adjustment. You need to get the mysql server correct in place of "localhost" in the wp-config.php file. Other than that, there is nothing other special to do with GoDaddy hosting.

I just tried your process three times. And it works. But it works to follow the typical 5-minute install as well. I tried that several times. No difference in how it worked.

The only thing I still see as a problem is that the rich text editor does not want to fuction on GoDaddy. You're supposed fix above does nothing for that issue.
stonercreek
Member
Posted 3 years ago #

holocron ---> I really appreciate your words.

holocron -->
slargent --> As for the "rich text editor" fix, I fear you have read something into my instructions I didn't intend. If you are referring to STEP FIVE above...it was meant as a caution in general and not aimed specifically at a 'rich text editor' fix. As noted it is prefered to use a program to edit a php file that actually recognizes a php file for what it is and cautions that some text editors will save the output as a txt file which of course will not work. I did not intend to suggest a fix to that problem...only to watch out for it.

holocron --> The above follows every step of the Famous 5 Minute Install...with the additional steps needed to work around specific GoDaddy issues. And as you can see from the notes above, it apparently is working.

As for the CHMOD recommendations being invalid...I beg to differ. I too have had no trouble, as you noted, in installing previous versions of WP. But with version 2.x, for which these instructions were written, the 'writes' must turned on for a successful installation...which they are not, by default, in new GoDaddy accounts.

kellyfl --> Wonderful point and VERY important! Using the Linux I didn't realize Windows guys were seeing something different!

slargent --> You might just give GoDaddy support a call and see if they will change it for you.

holocron --> I'm pleased you have had no trouble in installing WP. And thanks for your help. For many who have posted hundreds of notes about their frustrations, there apparently is something different about 2.x and the above instructions appear to help those who find themselves stuck.
holocron
Member
Posted 3 years ago #

I'm just noting that I've had no problems installing 2.x on GoDaddy Linux servers (free and paid). And I still, based on my expierence, believe that no additional steps are required to install 2.x on GoDaddy Linux servers beyond those noted in the 5 min install.

Beyond that, I was curoius if your extra steps resolved the issue of the rich text editor not working on GoDaddy installs. And your extra, and I believe unnecessary, steps no nto resolve that issue.
egwg
Member
Posted 3 years ago #

Kellyf1 -->You were correct. I was signed up with the ASP/Windows account but I went ahead and got it changed to PHP/Linux. It works fine now.

stonercreek -->Great step-by-step instructions. Very easy to follow and painless.
renawong
Member
Posted 3 years ago #

stonecreek->
I created and uploaded my website using FrontPage. My hosting is with Goddady.com. I've just switched the operating system from Windows to Linux and the FrontPage server extensions are installed.

My confusion lies here. I understand that I cannot use an FTP to upload my web pages created in FrontPage. However, is it possible to install Wordpress blog as a sub-directory (mydomainname.com/blog) using an FTP like Filzilla? Would doing so affect the other web pages of sub-directories created in Frontpage?

Rena
moshu
Member
Posted 3 years ago #

Normally you should be able to have your WP install in a subdir without "messing" with the rest of the site.
And if you don't open any WP files in FP, you should be OK.
Yes, when uploading WP, use a "normal" FTP client like filezilla.
renawong
Member
Posted 3 years ago #

Thanks, Moshu. I have put off installing WP due to my doubts and confusion. I went through WP installation guidelines on WP website several times and yet I could not find answers to my questions.
Anyway, I'll try to install WP according to stonercreek's installation instructions.

Rena
Otteralum
Member
Posted 3 years ago #

Okay. I have tried the following with no success -- looking for ideas.

1) Ensured correct wp-config DB_HOST location -- even deleted mysql, recreated it and tried again.

2) Tried walking through the CHMOD instructions in tis post -- twice

3) Attempted to comment-out lines 53 and 54 in the wp-settings file as sugegsted in another post.

4) Attempted all of the above on a linux-php server account and an upgraded cgi account.

I'm going nuts and very close to dumping wordpess -- (I should dump godaddy, but hey I have a year to go on the contract) thoughts?
Otteralum
Member
Posted 3 years ago #

Never mind -- I'm a massochist and tried it all one more time for sh-ts and giggles -- it worked. I think it was the wp-settigns fix that did it. Thanks all for your support.
view2az
Member
Posted 3 years ago #

I am having the same issues installing wordpress on my GoDaddy site. It was setup as an .ASP site, and apparently as that I cannot update the CHMOD and therefore cannot install this. I have done everything else. So do I need to change it in GoDaddy to another kind of system to get this to work?
Vela
Member
Posted 3 years ago #

I found a fix for those using a sub-directory.

If you open the install.php file you will notice these lines throughout:

if (!file_exists('../../wp-config.php'))
require_once('../../wp-config.php');
require_once('../../wp-admin/upgrade-functions.php');

Change ../../ in every instance to ../, so you get this:

if (!file_exists('../wp-config.php'))
require_once('../wp-config.php');
require_once('../wp-admin/upgrade-functions.php');

It should be that when you visit the install.php file it will now find the wp-config file. You may need to do this same thing to every instance of ../../ to get through the installation. They occur all the way down to the very bottom of the script.

I used Dreamweaver to perform a global change - every single instance of ../../ was changed to ../ throughout my "blog" sub-directory.

It works beautifully :)

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