Support » Plugin: MailChimp List Subscribe Form » [Plugin: MailChimp List Subscribe Form] No email being sent

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  • Hey Ian!

    We had a peek at your site, but were unable to replicate the same issue you were seeing. When we signed up, the welcome email come through pretty quickly across the board.

    http://screencast.com/t/yLcQFwpy <– our Outlook account
    http://screencast.com/t/ssJ9bNNX <– Gmail account

    Are you still seeing this issue, by chance? Sometimes there can be a delay in the signup and the time a confirmation email goes out depending on the traffic on the MailChimp side. However, usually this delay is pretty minimal, only lasting a few minutes.

    Let us know if you run into any other issues! We’re happy to help!

    Ive got the same problem as well. I ‘m not receiving any sign up information from my test subscriptions. i.e when I fill test details on the Milchimp list subscribe form on my website (www.tallsocket.com), I don’t receive anything in my mailchimp control area.

    Helllp!

    Hey iwannabe!

    We tested with a Gmail address, but were still unable to replicate the same behavior. If you don’t mind, what domain are you using to test with? Sometimes it takes a few minutes (or even a few hours, depending on your provider) to have the email delivered in the inbox. Additionally, if a private domain is being used, these emails can get trapped by spam filters or firewalls:

    My recipients aren’t getting confirmation emails when they sign up.: http://eepurl.com/mnYz

    If you could provide a few other details, we’ll be happy to have a peek or try to replicate the same behavior!

    Hi mcnate,

    This has been resolved! It took a while to come through, and the first couple of e-mail addresses I used were random e-mail addresses i.e kdfhah@dhDUHG.COM hoping to see my list updated automatically. This might be the case with other “askers”. The e-mail address needs to be a working one as the e-mail subscribe link needs to be confirmed before the list is updated. Pretty obvious point, but its easily lost in the small print. Thanks for your help though!

    That’s great to hear!

    Let us know if we can help with anything else. 🙂

    Cheers

Viewing 5 replies - 1 through 5 (of 5 total)
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