[Plugin: WordPress EZ Backup] WordPress and ex wp backup

this plugin works tested on relatively small sites. When used on larger, live sites the plugin fails completely. These are 3.5G and 17G sites respectively. I put in a ticket (USN2B79DQS)and emailed as they have a ‘quibble-free money back’ policy. Well it is ‘quibble-free’ because they are not quibbling, but then they are not communicating or paying either. If you had my experience would you want to use them again? Money wasted. I have now bought buddybackup which manages these large sites no problem.