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  • Resolved CSD_Images

    (@csd_images)


    When I use a custom permalink structure with a multisite configuration it’s breaking the site when using any contact forms. I’m now totally puzzled over this.

    I’m using the default rewrite rules (and ones that work on other sites). I’ve stripped the site down to bare metal today and when I change Permalink back to default, everything works when I put it back to a custom it fails. I’ve stripped the htaccess down to the very minimum and it still fails plus it’s not a theme issue as it’s happening to 2010 as well.

    I’ve use Fast and Secure Contact form and also tried Contact Form 7, they are both showing the same fault. They put a switch at the end of the URL such as #FSContact1 which seems to say it’s not being translated, the page just loops on sending. So it seems a redirect issue is involved here.

    So does anyone have any ideas?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Use Grunion contact form.

    Thread Starter CSD_Images

    (@csd_images)

    Does that support Akismet spam blocking? As that’s one of the features I like about FS contact forms, it’s a extremely feature rich plug-in that few match.

    um, yes. It’s built by the wordpress.com team, and it’s the one they use there.

    Thread Starter CSD_Images

    (@csd_images)

    I’ve tested it, and it does the exact same thing. Works fine with the default Permalink enabled but as soon as you switch to something else it fails.

    Hence I’m puzzled. The rest of the site works fine and it’s not a theme issue. Everything works well together until I switch the permalinks over.

    Then I think it;s something with your site.

    I’ve used and tested multiple contact form plugins in multisite with pretty permalinks. they all work fine for me.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    Grunion has no problem on my sites with custom permalinks.

    What theme and what other plugins are you using? You may have a conflict in there.

    Also… what’s in your .htaccess? Or if you don’t have one, are you using IIS or nginx or something else?

    Thread Starter CSD_Images

    (@csd_images)

    After all the testing I’ve done I’ve eliminated:

    Theme issues
    Plug-in issue
    Configuration issues.

    The fault happens with 2010 and my own custom theme, so it’s not a theme issue. The site was taken down to bare metal yesterday so I know it’s nothing I’ve done since.

    The weird thing it was working up to about 2 weeks ago when I last tested it.

    I’ve stripped down the .htaccess down to the minimum:

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]

    # uploaded files
    RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ – [L]
    RewriteRule . index.php [L]

    This was done whilst there was nothing installed other than the 2010 theme, Akismet and Fast & Secure Contact form Still the loop, so I’m tending to think it’s a server config.

    The server is using MySQL 5 and PHP 5.

    If something was working, and you’re positive you never changed a thing, then 99% of the time it’s server config. Yep, seen it happen. 😉

    Thread Starter CSD_Images

    (@csd_images)

    Problem is resolved. I had the URI to be domain/contact and this FUBAR’d the site. This despite it working for the last 3 months. I changed it to contact-page and it works now.

    Weird but true …

Viewing 9 replies - 1 through 9 (of 9 total)
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