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500 Internal Server Error - after 2 days of down server (5 posts)

  1. Ali3D.ir
    Member
    Posted 1 year ago #

    My word press worked with no problem till my website went down because I had forgotten to renew my contract with the host, and when they re-activated the host, I get that message for all the pages I had on my wordpress, I cant enter word press control panel either.

    I hope some one can help me find a solution :/

  2. s_ha_dum
    Member
    Posted 1 year ago #

    This is almost certainly a server configuration problem, or a DNS problem. Have you asked your host?

    It would be weird for them to alter your files on a suspension. And if they did alter anything, ask them what.

  3. mojowill
    Member
    Posted 1 year ago #

    A 500 Internal Server Error normally relates to a problem with your htaccess file.

  4. s_ha_dum
    Member
    Posted 1 year ago #

    A 500 Internal Server Error normally relates to a problem with your htaccess file.

    Typically, yes, it does. I'm not sure why suspending the site would alter that file though. That is why I suggested asking the host. I don't like the idea of blindly 'fixing' without knowing what happened to break things.

  5. Ali3D.ir
    Member
    Posted 1 year ago #

    yeah, it was weird to me, too
    but apparently they had done something wrong, and they didn't know what they had done, dumb people work there, but after a week they could fix it, they told me there was some problems with access to some files, I believe after i renewed my contract, they moved my site to another server, cuz the control panel looks different from the one I had before the contract renew.

    Thanks for your replies :)

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