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[resolved] 500 Internal Server Error (Admin Page Only - GoDaddy) (9 posts)

  1. Abdelghany
    Member
    Posted 1 year ago #

    I was editing a post and suddenly 500 (Internal Server) Error showed up!
    Site is accessible but the admin page is not, the login page is accessible though! but not the dashboard, not anything else. Any suggestions?

  2. Pioneer Valley Web Design
    Member
    Posted 1 year ago #

    Delete post

  3. Abdelghany
    Member
    Posted 1 year ago #

    @Seacoast Web Design - What post? I can't even access my Dashboard to have any control over any posts!

  4. Pioneer Valley Web Design
    Member
    Posted 1 year ago #

    Oh, well often this can occur when just viewing the post, but now I see you cannot even login...

    I guess I misread and thought the post/page was not accessible...

    typically a post itself should not cause you not to be able to login...

    Are you by chance using a server caching plugin such as W3 Total Cache or WP Super Cache?

    Since this is more likely related to plugins or your theme, please use an FTP Client such as FileZilla or your host provided File Manager to rename the /wp-content/plugins/ folder to old-plugins

    Clear your local browser cache and try to login.

    If still cannot login, make sure a default unedited theme is in place, and rename your in use theme folder to old-theme_folder_name (in /wp-content/themes/)

    Clear your local browser cache and try to login.

    If not that, do a Manual Update (just delete the two folders in root /wp-admin and /wp-includes) and NOT /wp-content (make sure not to delete or overwrite) replace from a fresh download of WP 3.5.1.

    At this point you have fresh WP3.5.1 files, no plugins, default unedited theme...test...report back.

  5. Frederick Townes
    Member
    Posted 1 year ago #

    Is W3TC used here?

  6. Abdelghany
    Member
    Posted 1 year ago #

    YES, it's weird it took only few hours then everything is back normal?

  7. Frederick Townes
    Member
    Posted 1 year ago #

    I can only speculate as to why.

  8. Abdelghany
    Member
    Posted 1 year ago #

    Ok, but why would it be W3TC?

  9. Frederick Townes
    Member
    Posted 1 year ago #

    Again, I can't be sure. There is not enough information to be sure.

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