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500 - Internal server error. (4 posts)

  1. A. Badran
    Member
    Posted 4 months ago #

    Hi , thanks for great plugin , really a unique features , that's exactly what i was search for :)

    I Installed the plugin and integrated via widget , but when i try to add new user from font end it took me to 500 - Internal server error.
    page , my site sun on Windows Hosting

    also , when i inspect my page i found css , js files of the plugin not found also i see them via ftp program thanks in advance

    https://wordpress.org/plugins/simple-subscribe/

  2. W.P. Ginfo
    Member
    Posted 4 months ago #

    Step 1: [first check if the plugins are the problem]

    1. Use FTP to access your site
      bv. http://filezilla-project.org/download.php
    2. rename all plugins by putting a '0' in front of each plugin -folder;
      ../wp-content/plugins
    3. Check if the access / 'normal functioning' has been restored
    4. If so: one-by-one, remove the '0', checking every time to see if the problem re-occurs.
    5. when the problem re-occurs, you've found the source of the problem; Delete and find a similar plugin that works with your site
    6. alternatively: FTP:Delete; Then download and install / activate a NEW version of the problematic plugin and see if this works.
  3. A. Badran
    Member
    Posted 4 months ago #

    Thanks for your reply , my site works good at localhost
    but on windows hosting this problem happens , the plugin works good in back-end (admin) , i can add subscribers send messages manually !

    so i want to know what's happens how the plugin work when i click on subscribe from front-end , is it required a special file permissions ?

  4. W.P. Ginfo
    Member
    Posted 4 months ago #

    Sorry I don't know.
    Just test it?

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