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500 internal server error (8 posts)

  1. BlackstoneMo
    Member
    Posted 2 years ago #

    Hi -

    I've been working on the site: http://www.blackstonemotorcars.com/wordpress
    and I added new slider images when I went to see the new changes I received the 500 Internal Server Error:

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Does anyone know whats going on or how to fix this??

    Thanks
    Apache Server at http://www.blackstonemotorcars.com Port 80

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

  3. BlackstoneMo
    Member
    Posted 2 years ago #

    Will I lose all the work I've done on the site?

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    No. Your site's content is stored in your database.

  5. BlackstoneMo
    Member
    Posted 2 years ago #

    I tried switching to the theme by adding "-old" the website was just blank - then I reset the plugins and was able to log in to the admin, but I'm still receiving the 500 internal server error when I visit the site...

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    Re-upload a fresh, unpacked, copy of the Twenty Eleven folder to wp-content/themes using FTP or whatever file management application your host provides.
    http://wordpress.org/extend/themes/twentyeleven

  7. BlackstoneMo
    Member
    Posted 2 years ago #

    Alright now it's showing the website - should I try to reactivate the other theme? Sorry I'm new to wordpress

  8. esmi
    Forum Moderator
    Posted 2 years ago #

    Yes - try that but be prepared for the site to collapse again.

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